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Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Excellent Products, Great Service.
Helpful Report
Posted 2 years ago
Outstanding comfort from the first walk and for those of us with wide feet, a game changer.
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Posted 2 years ago
Decided to go with the Renegade GTX after many years of the mountain GTX and I’m over the moon 😍
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Posted 2 years ago
I bought a pair of taurus boots, they were swiftly delivered and on the feet were comfortable from the moment I stepped out in them..
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Posted 2 years ago
Brilliant brand! Good quality. Quick delivery
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Posted 2 years ago
Easy to use website. Good communication. Quick dispatch. Lovely light boots and feel so comfortable. Have yet to do a long walk but just know they'll be perfect! Thank you.
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Posted 2 years ago
Very good solid comfortable hiking boots
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Posted 2 years ago
Responsive and helpful when my mistake order needed to be corrected
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Posted 2 years ago
These boots are the second pair I have bought in the last few years. My first pair are still amazing but need two pairs now . Great product perfect fit. Thank you
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Posted 2 years ago
very good boots for outdoor activities, not as light as zephyr model but still lighter than most outdoor boots. good ankle support and very waterproof, to the point that you can step into the stream crossing it and still have your feet dry (I would say they give you about 10 sec before they start letting water in).
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Posted 2 years ago
Delivery fine, however the treatment seems to have ruined the finish on my new lowa boots and has left a white residue.
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Posted 2 years ago
Arrived nice and quick.
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Posted 2 years ago
Great products and fast service with a comforting satisfaction guarantee.
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Posted 2 years ago
I haven't received the item yet!More than a week!
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Posted 2 years ago
Hi Weixiang, Thanks for your review, but sorry to hear DPD weren't able to deliver the order to you correctly. They sent it back to us and we received it back on the 10th, and re-sent it straight away, this time using Royal Mail. The tracking is showing as it being delivered the next day on the 11th, so I assume you have received the parcel now? Do get in touch with us at orders@lowa.co.uk if there's any further issues Thanks, LOWA UK
Posted 2 years ago
Bought My third pair of Desert Elite boots plus spare laces as these are the best boots I have ever owned. The other two pairs have not worn out , I just like this boot so much. Also purchased a spare set of laces.ordered arrived very quickly as always. Very Happy.
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Posted 2 years ago
Top product, nice delivery- no complains!
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Posted 2 years ago
Love these boots. These are my second pair the first pair list their waterproofness after two years of regular wear (the rest of the boots still in reasonable condition). Really comfy straight out of the box and completely waterproof
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Posted 2 years ago
Great socks that fit well and.snug. Warm enough for colder days but not uncomfortable in warmer weather. Would have got 5 stars but I would have liked the sole to have been a little thicker.
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Posted 2 years ago
I knew I would like these boots, I’ve had them before and wore them so much they are now only fit for gardening in! They are so comfortable particularly as I struggle to find comfy footwear. They arrived very quickly within two days in time for my holiday in Cornwall where we do a lot walking. Very happy with my purchase.
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Posted 2 years ago
I've bought both a pair of boots and walking shoes from Lowa and found them comfortable and hard wearing throughout.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews