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Lowa Reviews

4.7 Rating 3,213 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,213 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Great company and product. May want to think about their packaging as a shoe box full of cardboard was sent out with a tube of cream and a can of proper! At least most of it was recyclable.
Helpful Report
Posted 7 years ago
Great service with emails to tell me when my items would arrive and very prompt despatch. Unfortunately the boots didn't fit. Thanks to Lowa there was a pre-printed label and free return with the items.
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Posted 7 years ago
Bought these boots 2 years ago Still perfect but couldn't resist buying a second when I saw the offer on Lowa website Such a good price for excellent ladies walking boots
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Posted 7 years ago
I have problematic feet and subsequently have great difficulty in finding suitable footwear. As soon as I put these shoes on they were so comfortable and I was able to walk without any discomfort. I have at last found my perfect make of shoe.
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Posted 7 years ago
They were really comfortable when I first tried them on, I would certainly recommend them.
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Posted 7 years ago
I was very happy to replace my Lowa boots which have done great service over 10 years. The new pair are really comfortable and look great too.
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Posted 7 years ago
Very impressed with quality and comfort of the Renegade GTX boots so far, no breaking in required. Had to exchange first pair of boots for a larger size, which was dealt with promptly in terms of refund and reship.
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Posted 7 years ago
Light, gorgeous petrol colour, waterproof boot. Fab grip. I own a dog walking business & choosing a good quality pair of boot is crucial for every day & all day walks! Fantastic choice of colour too. Thank you Lowa!
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Posted 7 years ago
Lovely quality but too narrow I have wide feet
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Posted 7 years ago
The LOWA Renegade GTX is a great boot, sturdy yet supple, supportive yet flexible enough to not ‘cut in’ where other boots do. The toe box is wide enough to let your toe spread and provide further stability. The sole is grippy on all terrain and has just enough flex to make them an ‘everyday boot’. The tongue sits nicely in place and remains so and the upper is easy to clean. An all round great boot for walking, hiking, work and walking the dog!
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Posted 7 years ago
I feel I have made a very expensive mistake! My previous lowa boots were so comfortable until I had worn them out. These new ones have left me dreading wearing them. My small toe on my left foot is so sore. Sorry very disappointed this time!
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Posted 7 years ago
Not given the boots a serious try out yet, but they replace an identical which I really loved to wear. Service and delivery from Lowa was excellent, and the boots were cheaper than on Amazon!
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Posted 7 years ago
This is my fourth pair of Lowa Renegade hiking boots over more than a decade - they are well made, and just the right weight for me. I bought a pair online, and they are exactly the same fit as my previous pair(s) - this is wonderful, as so many shoe companies seem to change their designs/lasts so that you can't depend upon the fit. I put them on for a walk and they were great. Thank you!
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Posted 7 years ago
Easy deal ,clear website.shoes a bit tight to begin with but perfect after a couple of five mile hikes, Would love to be able to purchase additional laces to match. Carry on the good work.
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Posted 7 years ago
Great quality pair of boots. Hunter GTX, only had a week but very impressed so far.
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Posted 7 years ago
Great Fit well made like wearing slippers
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Posted 7 years ago
very fast delivery, easy booking
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Posted 7 years ago
The customer service was great. I ordered boots online and these were delivered quickly. I was also able to have VAT knocked off as a Jersey resident.
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Posted 7 years ago
Great delivery great price comfortable boots from the get go, like a pair of slippers
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Posted 7 years ago
I absolutely love my boots! They are so comfortable to wear on a city break as well as a mountain hike! Perfect!
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Posted 7 years ago
Lowa is rated 4.7 based on 3,213 reviews