Login
Start Free Trial Are you a business?? Click Here

Lowa Reviews

4.7 Rating 3,036 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,036 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Superbly comfortable, hardwearing, light weight, will definitely be buying another pair!
Helpful Report
Posted 2 years ago
If you are looking for the best in walking boots then look no further than Iowa. I’ve been walking for approx 50 years and the renegade boots are the best, most comfortable and supportive boot I have ever had. Can’t rate highly enough. Don’t bother with long searches in the net, but Iowa they are brilliant.
Helpful Report
Posted 2 years ago
Managed to get a great pair of summer walking shoes at a great price. Comfortable straight out the box and no issues.
Helpful Report
Posted 2 years ago
very good service. My boots were delivered fast and safely.
Helpful Report
Posted 2 years ago
I have a AA narrow fitting and struggle to find specialist footwear. This was one of the very few available. Others go on about lacing them up differently or wearing thick socks but anyone with narrow feet knows this is a bad option. The boots fitted well and I have only walked 6 miles in them so far but no blisters! Unusual for me! Only available in one colour way in narrow but as they say beggars can't be choosers...
Helpful Report
Posted 2 years ago
Lightweight 3 season boot, good for hillwalking.
Helpful Report
Posted 2 years ago
I’ve had a lot of lowa boots over the years , in a different life , and always found them to be well made , comfortable and long lasting, I’m hoping these will be the same ( can’t replace the soles ) . Fit is great ! Light and and easy adjustment of the lacing system made these a good choice, I really like them !
Helpful Report
Posted 2 years ago
Excellent product and quick delivery
Helpful Report
Posted 2 years ago
Unfortunately my order was cancelled due to no stock. Please pass on my feedback to request reintroduce mens Locarno Mid. Thanks
Helpful Report
Posted 2 years ago
Spent a long time looking for the right pair of boots to suit my purpose. Severely pronated arches can makes walking painful so a stiff sole and good ankle support is paramount. First walk in these boots was 9 miles and could not have been better. The most comfortable pair of boots I have had. Lowa service impeccable. Ordered on a Saturday delivered following Tuesday. Brilliant
Helpful Report
Posted 2 years ago
Good quality as expected.
Helpful Report
Posted 2 years ago
Great service and the boots are wonderful- comfortable straight out the box.
Helpful Report
Posted 2 years ago
Perfect. I bought my first pair on the advice of a shop in Exeter (sadly no longer there) after going into an outdoor chain store that felt more like a disco. This is my second pair.
Helpful Report
Posted 2 years ago
Fast efficient service. Thought was not going to be able branded insoles. But great to know you do and as expected perfect fit.
Helpful Report
Posted 2 years ago
Best boots ever and best customer service ever. Returned the first pair and got a larger size, free return, refund issued really quickly and new pair shipped out straight away. Nothing at all I could complain about.
Helpful Report
Posted 2 years ago
Have had it only a few days but the shoes have been very comfortable, light and appear to be rugged and well constructed.
Helpful Report
Posted 2 years ago
My old pair of Lowa boots lasted me 10 years. With the new pair, however, after less than 2 years, the sole separated from the leather leaving a sizable tear. I wrote to the customer service of Lowa UK and, even if the boots were not in warranty anymore, they sent me a new pair free of charge! Very nice.
Helpful Report
Posted 2 years ago
Very quick delivery and excellent service
Helpful Report
Posted 2 years ago
Perfectly fitting boot. You feel supported, but at the same time exceptional comfort. Preferred online and arrived next day - excellent.
Helpful Report
Posted 2 years ago
I have found the customer service from Lowa UK, to be amazing. I can honestly say I have never had better customer care. I telephoned and spoke to a member of staff for advice on the sizing for Lowa walking boots and the fit, as in whether they come up wide or small compared to other boots. The advice was brilliant and staff were incredibly polite and knowledgable. I ordered a pair of the Renegade boots and received them the next day. Unfortunately they weren’t a great fit, so I telephoned again and the staff recommended the next size up rather than a wider fit. So I ordered another pair but larger. I returned first pair of boots via the free returns and received updates and a refund two days later and the new pair arrived the same day. The new pair fit perfectly thank you. I highly recommend the boots and Lowa UK and will definitely be using them again in the future.
Helpful Report
Posted 2 years ago
Lowa is rated 4.7 based on 3,036 reviews