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Lowa Reviews

4.7 Rating 3,113 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,113 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
** Edit to my original review** My first tube of Lowa Active Creme arrived flattened and leaking but that was no fault of Lowa and down to the way it was handled in the post. I mentioned it on a review and James from Lowa went out of his way to replace the item which arrived well packaged this morning. Top class customer service and, as always a brilliant product. Will definitely shop with Lowa again and thank you !!
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Posted 2 years ago
Proud to own a pair of LOWAS.
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Posted 2 years ago
All round good service. Did have to wait for a refund before being able to reorder a size up. Frustrating, but replacement arrived quickly.
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Posted 2 years ago
Very comfortable boots. Light & waterproof so far. Good for walking trips but also comfortable enough to wear all day for outdoor work Worth the money and seem robust
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Posted 2 years ago
Bought for my husband for a birthday present as he loves Lowa shoes and boots.
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Posted 2 years ago
I purchased a pair of boots which were delivered very quickly. Unfortunately they did not fit. I emailed the site to discuss as the pair I wanted were no longer available. I spoke with Tim, he was fab!!! He informed me that these boots were sold out and would not be getting any more sizes in. I explained what I needed the boots for and he actually spent his time to talk me through his recommendation which was very much appreciated. I have now ordered another pair with the help of Tim and I'm looking forward to receiving them. Thank you again.
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Posted 2 years ago
I had my last pair of Lowa walking boots for 12 years, military Lowa boots for a good 10 years so it’s safe to say that I love their boots. I’ve just purchased a pair of Zephyr GTX Mid Ws. So far they are feeling good. I hope they last as long as the last pair - they will be used for work, the school run, walking. They get a lot of use.
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Posted 2 years ago
Quality all the way. You get what you pay for. Will only buy Lowa going forward.
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Posted 2 years ago
Great product comfortable shoes
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Posted 2 years ago
Excellent company, producing top quality boots
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Posted 2 years ago
Fantastic service from James at LOWA UK who answered all my questions, including photographing one of the boots I was interested in so I could check whether the colour online was correct. Meindl.de’s service on the other hand, who made the other product I was interested in, really was useless and they quickly fell off my shortlist. Delivery was prompt and although I can’t yet comment on the Renegade GTX Mid’s durability, the quality of manufacture looks superb.
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Posted 2 years ago
Quick delivery and boots are great! Went with Lowe for the wide fit option. They fit so well I don’t expect to need to break the boots in much. Highly recommend
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Posted 2 years ago
The size guide was great I had a perfect fit. Boots was ordered in the morning and despatched same day.
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Posted 2 years ago
Great service. Outstanding products.
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Posted 2 years ago
Amazing straight out the box. Worn on a couple of speed marches and no hot spots whatsoever. Highly recommend!
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Posted 2 years ago
I only bought a pair of laces so there's not a lot I can say ... The (free) delivery was very quick and they were the cheapest I could find for genuine Lowa laces. The laces work.
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Posted 2 years ago
Very comfortable walking, shoes very good support. Feet dont sweat in them and true to size.
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Posted 2 years ago
I was really looking forward to trying on the lowa GTX after reading so many fantastic reviews. They are very well built but narrow in fitting, I brought a size up but they are still narrow. I’ve worn them around the house trying to decide if they’ll break in enough for me to be comfortable. I think they will so I’ve kept them. I haven’t been on a walk yet so I can’t comment on how they perform. Unfortunately I wasn’t immediately blown away by their comfort but maybe my expectations were too high.
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Posted 2 years ago
Excellent customer service even before completing a purchase.
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Posted 2 years ago
They went above and beyond to get me the correct boots. By far the most comforatable boots for all day wearing. Third pair over the years. HIGHLY recommended. Thank you.
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Posted 2 years ago
Lowa is rated 4.7 based on 3,113 reviews