Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,035 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,035 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“In my long life I've tried all the leading manufacturers of hiking boots, but for the last eight years I wear only Lowa because they're the best. They go on and off like my favourite slippers and they feel like no other footwear I've ever worn. I've still got my first pair and after eight years they're still a treat for my feet. Two of my daughters are chefs, they're on their feet constantly for twelve hours at a time and wear only Lowa. ONLY LOWA!”

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Posted 1 year ago

“I have confidence in Lowa products and order their dedicated boot cleaning stuff which works well with clear descriptions of how to best use them. The speed of delivery was exceptional!”

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Posted 1 year ago

“Now on my third pair since discovering these shoes many years ago. Get at least 2 or 3 years of wear out of them and I wear them nearly every day. Hybrid shoes so can wear anywhere, highly recommend”

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Posted 1 year ago

“Very comfortable boots. First outing of 4 miles fell walk and no issues.”

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Posted 1 year ago

“Third pair - never liked back”

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Posted 1 year ago

“Great fitting shoes, comfortable straight from the box. Quick postage.”

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Posted 1 year ago

“Easy to use website and easy to order. I have replaced a pair of Renegade GTX walking boots with the exact same boot as they have been such a good comfy hard wearing boot for me. I don’t know how far I have walked in them but I estimate 2500-3000 miles over six years. They have never leaked but the soles have worn through on the heels. They have taken me on some fabulous walks. Nothing too hard though at my age. I hope I last long enough to get another 6 years walking in.”

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Posted 1 year ago

“Great service and quality products from Lowa, would highly recommend their boots.”

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Posted 1 year ago

“Good quality, quick shipment”

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Posted 1 year ago

“Fantastic company to deal, it's a fantastic product. Can't recommend highly enough.”

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Posted 1 year ago

“Easy to order, was dispatched same day.”

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Posted 1 year ago

“The best walking shoes that I have found - because they are very waterproof and very comfortable. A bit pricy, but worth it.”

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Posted 1 year ago

“Excellent quality and service”

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Posted 1 year ago

“Good website, easy order process, quick delivery, very comfortable and good quality boots”

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Posted 1 year ago

“Bought insoles. Warm and comfortable and delivered fast.”

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Posted 1 year ago

“Excellent boots and an excellent service.”

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Posted 1 year ago

“This is my second pair of Lowa, love them, for me, they last me and are good for over 2 years!!!”

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Posted 1 year ago

“one of the few proper walking shoes that are still well made that won't fall apart after a year or two, soles and stitching are built to last”

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Posted 1 year ago

“DPD delivery company - Terrible customer service absolute nightmare to get hold of DPD, missing parcel, DPD did not leave in my secure location. It took five days to make contact with them. When I finally got through to a human being, they told me to contact the company I make my purchased from. Lowa - I purchased the boots from, equally disappointing customer service. They do not have a replacement boot, they suggested alternatives which are more expensive. They are still looking into DPD missing parcel, they claim that they cannot access records of my safe place for delivery. DPD STATE YES THEY CAN. DPD confirms the driver did not leave in MY safe location. I feel as though I’m just going round in circles with the both of them. Extremely disappointed. I have no Boots. I was due to go away on a hiking weekend so this was totally spoilt.. NO BOOTS NO HIKING, TOTAL WASTE OF MONEY. This is my second pair of lowa boots the first pair leaked after one 2 day hiking trip. I should’ve followed my instincts and not have given them a second chance. Lesson learnt. I will now be seeking a refund through my credit card company. This company has caused me nothing but hassle. Please be warned.”

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Posted 1 year ago

“Good cream for nourishing and waterproofing.Always use it.”

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Posted 1 year ago

Lowa is rated 4.7 based on 3,035 reviews