Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,107 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Everything is perfect, except delivery. That day I was at home all the day. The delivery man did not show up. Then I got a message, that since I was not at home, the parcel was dropped at the nearest delivery point. I believe it's just not fair and spoils customers' experience.”

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Posted 1 year ago

“Fantastic customer service…I emailed within a few moments of placing my order as I had forgotten something….within minutes a very helpful James replied stating my request would be dealt with, no issues! Prompt delivery… delighted!!”

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Posted 1 year ago

“Seem excellent. Very comfortable and no breaking in needed. Bought a wide fitting but likely to try normal fit next time. Already recommended them to a friend who also has wide feet.”

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Posted 1 year ago

“the shoes are great, comfortable, dry, my foot doesn't sweat, which is extremely important to me - and it's neither hot nor cold, finally I have shoes for long walks with my dog on the hills”

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Posted 1 year ago

“As a company very good but this product falls short.”

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Posted 1 year ago

“My 2nd pair of Lowa urbano sandals. Rugged, yet comfortable, and cope with all terrain in dry and wet weather. I love ‘em !”

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Posted 1 year ago

“Great quality shoes and very quick delivery. I had to return a pair very easy and refund without any fuss. Would definitely recommend 👍”

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Posted 1 year ago

“Lovely shoe, my size 9 wide is very comfortable. Can be worn all-day.”

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Posted 1 year ago

“Excellent products, great service, highly recommended.”

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Posted 1 year ago

“Excellent boots. Don’t hesitate, get them on your feet.”

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Posted 1 year ago

“Excellent products and service, no hidden shipping fees. Brilliant all round.”

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Posted 1 year ago

“The shoes are really good, lightweight and well-crafted. Mine were the wrong size, so I haven't checked the waterproofing. The returns system worked in the end ( my prepaid returns slip was not in the box).”

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Posted 1 year ago

“Excellent service, good price for the boots with speedy delivery.”

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Posted 1 year ago

“Excellent boots. Comfortable to walk in from day one.”

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Posted 1 year ago

“I am on my 5th pair of Lowa walking boots. I have always found them comfortable from the word go, no need to wear-them-in. Just make sure that you get the right size and fitting.”

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Posted 1 year ago

“Really good quality boots, well made and ultra comfortable. Have used Lowa for many years now and never been disappointed.”

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Posted 1 year ago

“Followed the instructions, clean, cream then spray. First walk in the wet resulted in a creamy milky discharge from the shoe”

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Posted 1 year ago

“Great quality”

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Posted 1 year ago

“My third pair of these boots they never let me down in the field,moor or hills 💯% waterproof.”

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Posted 1 year ago

“Nice looking boots, bought my usual size but very tight so have returned them (still waiting for refund after 10 days).”

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Posted 1 year ago

Lowa is rated 4.7 based on 3,107 reviews