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Lowa Reviews

4.7 Rating 3,032 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,032 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I've had Lowa boots before so I knew my new pair would be good, and they are. In fact they are excellent. Extremely good fit, well made and superb quality. I'm very glad they are made in Europe and not China. My boots came very quickly so that is a plus too. Highly recommended product.
Helpful Report
Posted 4 weeks ago
Ive used your boots for over 20 yrs, a top rate product as always, and the delivery was next day. Cant fault anything
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Posted 4 weeks ago
This was my 4th pair of this shoe and sadly it does not perform as well as previous pairs. thier grip on slippery surfaces seems to deteriorated; I assume you have changed the composition of th sole material. either way they do not inspire confidence when on wet surfaces. To the point I was walking recently in Cumbria and slipped twice when descending Helvelen and went and purchased a pair of fell runner trainers to complete my stay. The lowa shoes have been relegated to caual local walking
Helpful Report
Posted 4 weeks ago
Hi Gerald, Thanks for the review, but sorry to hear you're unhappy with the Renegade GTX Lo shoes. If you haven't done so already, do reach out to the customer services team on orders@lowa.co.uk, and they will be able to take a look at this in more detail for you. Thanks, LOWA UK
Posted 4 weeks ago
Lowa‘s insole is bad.I didn't wear this in the heavy rain day or heavy hiking usage. But the edge of the insole separated. Only 2 week!
Helpful Report
Posted 4 weeks ago
Hi Chuxuan, Sorry to hear you are unhappy with you ATC Insoles. If you haven't done so already, do reach out to our customer services team on orders@lowa.co.uk, and they would be more than happy to take a look at this for you. Thanks, LOWA UK
Posted 4 weeks ago
Excellent boot for both town and country. Comfortable all day. I wear them on battlefield walks and city tours.
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Posted 4 weeks ago
I needed some better insoles for new walking boots that I had bought in Germany. Placed the order and the insoles were shipped the same day and delivered the following day.
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Posted 1 month ago
Great service, had to size up after receiving my boots, easy transaction, fast service.
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Posted 1 month ago
Very helpful and a quality product.
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Posted 1 month ago
Very comfortable boots that can be worn for long walks straightaway. This is my fourth pair. However, there is a weakness where the stitching near the big toe crease comes undone which results in boots leaking. This has happened on all my pairs. This is a shame as otherwise boots would last a longer.
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Posted 1 month ago
Very pleased replaced my worn lowa inners
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Posted 1 month ago
Prompt delivery and a great hard wearing boot.
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Posted 1 month ago
Swore by Lowa's for a decade now. Still top notch quality!
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Posted 1 month ago
Great shoes for walking
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Posted 1 month ago
It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product
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Posted 1 month ago
Good online ordering and delivered promply.
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Posted 1 month ago
Thanks for processing my return promptly. Still enjoying my walking boots
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Posted 1 month ago
My first pair of Lowa's and they are excellent. No breaking is needed. I went on a long hike on The Long Mynd just after buying them, no blisters and no water coming in. Now, just need to buy some walking shoes
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Posted 1 month ago
Good customer service, fast delivery & excellent boots
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Posted 1 month ago
I love my new Lowas, they are so comfy and light, I’m using them in a forest environment, they are really well made and I can rely on their quality which is important for me
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Posted 1 month ago
Exceptionally comfortable and stable boots. I have hiked 50 KM so far in these boots and they have been the most comfortable hiking shoes I have ever worn. Tremendous value for money. Customer service was highly responsive and the boots came in well packed box and the delivery was quick too.
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Posted 1 month ago
Lowa is rated 4.7 based on 3,032 reviews