Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,033 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“I now have an arthritic big toe. My renegade boots are the only footwear that I am comfortable in, so I hoped the shoes would be the same and they are. Very comfortable so pleased I bought them.”

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Posted 4 months ago

“Great boots - so comfortable and sturdy”

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Posted 4 months ago

“Ordered some items and they were posted free of charge. Excellent quick service too. Thanks!”

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Posted 4 months ago

“Purchased this boots within 2 days insoles backings parted contacted Lowa sales which while I was walking coast path on Devon Items were needed posted a replacement pair but after 3 weeks walking left boot gore - tex fabric started splitting next to toe joints refunded me in full poor quality made boots not recommended”

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Posted 4 months ago

“Great boots, prompt service.”

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Posted 4 months ago

“Had a great pair of GTX boots that were a perfect fit and wore very well. I needed something more lightweight now for dog walks and walking in town, and the comfortable GTX low version of the boots in black were perfect for me”

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Posted 4 months ago

“As ever, superb quality and comfort from the outset.”

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Posted 5 months ago

“I have worn Lowa for 15 years as after a medical procedure they are one of the few boots I can wear. Sadly with design changes, such as the desert boot, I am going to have to look for a new manufacturer as I cannot wear these new designs as they cause pain.”

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Posted 5 months ago

“I have used Lowa multiple times for walking shoes and walking boots and the service has always been excellent.”

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Posted 5 months ago

“Very pleased with my purchases thank you. The parcels arrived promptly and the returns proved simple and quick. I also managed to make use of a couple of very handy discounts on your website. As for the boots, absolutely top quality. I have been wearing them for two solid days on rough terrain and my feel feel great. A very satisfied customer.”

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Posted 5 months ago

“I adore Lowa. This is my 4th pair of boots. My only disappointment related to the delivery - DPD courier simply dropped my parcel in a shop without trying to reach me (however, he did so while delivering the second pair of boots). Also, I ordered Taurus model size 4 (while usually I have Renegade size 4 which is perfect for me) and it turned out to be a bit tight. I didn't expect that boots would differ size-wise across the model range. But boots are amazing, quality is great, I know they will last me a good couple of years. And the discounts were super pleasant, so now I am fully packed for two-three years. Customer service is very supportive and kind. Highly recommend! P.S. will have to think/ try several times which size of the boots I need in the future”

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Posted 5 months ago

“Ordering and delivery was straightforward”

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Posted 5 months ago

“The insoles turned up and on at the heels, painfully. I've had to trim them”

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Posted 5 months ago

“These shoes are really great, they fit my feet perfectly and very comfortable for everyday walking. I think they are quite expensive for non leather but am happy with the price I paid. I will be wearing my Renegades when needing thicker soles and ankle support.”

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Posted 5 months ago

“These shoes are so comfortable, they fit like a glove and I have worn them every day since I received them.”

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Posted 5 months ago

“This is my third pair of Iowe walking boots/shoes. They are extremely well made and comfortable and live up to all aspects of the descriptiion given at the point of sale. Because they are such an excellent fit, they do not need any walking in.”

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Posted 5 months ago

“Returns process very easy and money refunded promptly.”

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Posted 5 months ago

“Excelent pair of new boots. The first pair of wide fitting boots i have had that actually are wide fitting. Order placed early afternoon and boots delivered the next day. Can't get faster service than that”

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Posted 5 months ago

“Excellent service great product”

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Posted 5 months ago

“I bought some walking shoes for my wife as I’ve had several pairs of Lowa myself and can’t recommend the quality enough. Great price on the website with quick free delivery, can’t ask for anymore as I know they will last.”

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Posted 5 months ago

Lowa is rated 4.7 based on 3,033 reviews