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Lowa Reviews

4.7 Rating 3,187 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,187 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I needed some better insoles for new walking boots that I had bought in Germany. Placed the order and the insoles were shipped the same day and delivered the following day.
Helpful Report
Posted 3 months ago
Great service, had to size up after receiving my boots, easy transaction, fast service.
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Posted 3 months ago
Very helpful and a quality product.
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Posted 3 months ago
Very comfortable boots that can be worn for long walks straightaway. This is my fourth pair. However, there is a weakness where the stitching near the big toe crease comes undone which results in boots leaking. This has happened on all my pairs. This is a shame as otherwise boots would last a longer.
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Posted 3 months ago
Very pleased replaced my worn lowa inners
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Posted 3 months ago
Prompt delivery and a great hard wearing boot.
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Posted 4 months ago
Swore by Lowa's for a decade now. Still top notch quality!
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Posted 4 months ago
Great shoes for walking
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Posted 4 months ago
It's actually so refreshing to have ordered a boot that actually does the job of being waterproof and keeping my feet dry. So comfortable too Fantastic product
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Posted 4 months ago
Good online ordering and delivered promply.
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Posted 4 months ago
Thanks for processing my return promptly. Still enjoying my walking boots
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Posted 4 months ago
My first pair of Lowa's and they are excellent. No breaking is needed. I went on a long hike on The Long Mynd just after buying them, no blisters and no water coming in. Now, just need to buy some walking shoes
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Posted 4 months ago
Good customer service, fast delivery & excellent boots
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Posted 4 months ago
I love my new Lowas, they are so comfy and light, I’m using them in a forest environment, they are really well made and I can rely on their quality which is important for me
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Posted 4 months ago
Exceptionally comfortable and stable boots. I have hiked 50 KM so far in these boots and they have been the most comfortable hiking shoes I have ever worn. Tremendous value for money. Customer service was highly responsive and the boots came in well packed box and the delivery was quick too.
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Posted 4 months ago
It was a gift.
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Posted 4 months ago
Gorgeous boots, great service, my only slight criticism would be that the wide Renegades really aren’t that wide, particularly in the toe box. It’s worth sizing up if you’re after a wide boot (I wish I had!).
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Posted 4 months ago
Easy to order. Fast delivery. Excellent quality boots.
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Posted 4 months ago
I have bought these walking shoes before and had no problems, so I purchased exactly the same style and size again. My original pair are still in great condition, so I was more than happy to purchase again.
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Posted 4 months ago
Gratifyingly easy to obtain replacement insoles which had worn in my excellent all terrain shoes
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Posted 4 months ago
Lowa is rated 4.7 based on 3,187 reviews