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Lowa Reviews

4.7 Rating 3,201 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,201 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
The good - hiking boots arrived quickly, in good condition and were exactly as described. The fit is great and the quality can't be faulted. The bad - The first boots I ordered ended up being the wrong size. Most likely caused by my requested size not being available and the online system defaulting to a different size that was not picked up during check out as the font size being too small to raise my concerns. Customer service was excellent and the issue was rectified quickly, politely and without any quibbling. Overall - a happy experience.
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Posted 4 years ago
from the start the boots fitted well , have worn them every day since April we are now the end of Dec 2020 . a little concerned about a place on the outer front of the left boot the leather is showing cracks a seam seems to be opening up but keep putting lots of your excellent black boot cream all over the boots
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Posted 4 years ago
I already have Lowa walking boots and that is why I chose the walking shoes. Delighted to have been able to get these at a much reduced price. Done a few good walks since getting these boots a week ago and they are so comfortable. They look great too!
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Posted 4 years ago
Very helpful staff. Ordered online after an informative conversation regards fit. Arrived very quickly. Lovely well made walking boots. Thank you
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Posted 4 years ago
Purchased to use for dog walking and 10-15 mile hikes on all terrains. Purchased specifically as they are a narrow fit. Perfect for narrow foot. They were comfortable from the start, a little stiff from newness but, after just 4 days consecutive wear they are really comfy. There is still a little movement in the heel but I need to adjust the way I tie laces, a minor adjustment. Tested in mud, rain and wet grasses and, so far, they have been excellent. They are really light, lighter than my previous boots which i had thought were very lightweight. These boots dont hang onto the mud so now my trousers dont come home caked upto the knees and that means they are also easy to hose off. My previous boots had deep cleats which held the mud. So far, I am extremely happy with boots, time will tell if they are worth the high end price.
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Posted 4 years ago
Had the renegade gtx low's for a week, so far... best shoes ive ever owned, worth every penny, there nothing more practical for anything life has to throw at you, than these shoes. They are stylish to. Love the way they look and feel, and I'm 22 not an old fogy with no fashion sense :) I will be living in these through the winter/spring months. Highly recommend, you cant get better quality, its clear to see, I'm sure these will last a long time :)
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Posted 4 years ago
Great boots
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Posted 4 years ago
Brilliant arrived within 36 hours of ordering
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Posted 4 years ago
I measured my feet as described on the website but the boot was still too short. I am now trying another half size up on the Lowa narrow fit ladies in the hope it will fit.
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Posted 4 years ago
Bought the standard renegade shoes , good quality, comfy straight out of the box, fast delivery, sizing is pretty accurate. Recommend.
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Posted 4 years ago
Great product, made in Europe instead of the Far East and can be purchased direct instead of Amazon. A great selection of various boots all of good quality. You get what you pay for. The pre-printed return label And the return process very good and easy to use.
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Posted 4 years ago
Very pleased with my Lowa shoes. The quality is so apparent, good, strong beautifully made. Looking forward to my walks and many miles of comfort as well.
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Posted 4 years ago
Just simply the best!!
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Posted 4 years ago
This is my second pair of Lowa and they are very comfortable with a good support. A great pair of walking shoes and look great.
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Posted 4 years ago
Easy to order, no gift wrap option, package arrived in a branded bag.
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Posted 4 years ago
Ordered a pair of these shoes for walking and was initially disappointed as the right shoe would not fit on my foot but then I realized it was the wrong foot so now happy.
Lowa 5 star review on 9th December 2020
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Posted 4 years ago
Really pleased with these shoes. They are very well made, supportive and sturdy. A brilliant replacement for my hiking boots that I have had to give up wearing due to bad knees. These will be perfect for walking the West Highland Way and Cumbria Way next year. So far I have only worn them indoors but I know already they are the best shoes for this purpose in the world as far as I am concerned!!
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Posted 4 years ago
I wear Lowa Patrol boots as a Sainsburys delivery driver. I have worn them 6 days a week for the past 2 years and but a new footbed (insole) every 6 months. The online experience is easy.
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Posted 4 years ago
Well described on the site am delighted with the product. Delivered promptly.
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Posted 4 years ago
I bought Lowa zephyr boots they are fantastic they cope well over most terrain. I’ve taken them over the Yorkshire moors in wet and boggy conditions the gtx is decent. Just wear gaiters as water may come into the boot through the low cut top. Mud, clay, boggy uphill ground brilliant. Only area that I had a few moments of worry was wet stone which is slippy. I’m happy all in all and these boots did a 25km hike straight out the box I didn’t break them in I’ve had no problems with my feet and they are very comfortable and offer ample support. Worth the money so far.
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Posted 4 years ago
Lowa is rated 4.7 based on 3,201 reviews