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Lowa Reviews

4.7 Rating 3,034 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,034 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Excellent customer service and quality boots.
Helpful Report
Posted 10 months ago
I cannot fault the service from Lowa, I placed my order online and the boots arrived two days later. I bought the Zephyr GTX Mid in dark brown for work. They are like slippers and don't need any breaking in at all. I bought an 8.5 as I normally go half a size up with trainers/boots and they are very roomy, absolutely fine though with a pair of boot socks that are a bit thicker. I'm tempted to buy a second pair now for hill walking.
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Posted 10 months ago
My order arrived very promptly. The Mens Sirkos Shoes are exactly what I was looking for: a narrow size 13 walking shoe. They fit well and are very comfortable.
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Posted 10 months ago
Excellent service
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Posted 10 months ago
This is now my 5th pair of Renegade GTX , wouldn’t be or go anywhere without them. The most comfiest things I have ever had on feet, never let me down. Awesome boot 👍👍👍👍👍
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Posted 10 months ago
Early days for my Lowa journey but so far, so good. They are the most comfy walking boots I've ever owned and seem just as happy in the city as in the countryside. Prospects look good!
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Posted 10 months ago
I have 12 E feet and although I bought 12W shoes I have taken them to a cobbler to have them stretched. Hopefully that will make them comfortable to wear.
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Posted 10 months ago
Great products and service. Disappointingly, my size [11.5] is not in stock and not expected until the spring. Also, I find Lowa Ice footwear is sold on the continent but not in the UK which is a shame as they are very grippy on icy conditions.
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Posted 10 months ago
I have narrow feet and the Lowa Sirkos shoes are a very comfortable fit for me. I have only had them for a short time but they seem to be well made and should last for some time.
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Posted 10 months ago
I have bought renegade GTX for years I'm on my 9th or 10th pair they are a joy to wear, easily walked in, normally within 2-3 hours of wearing. Recently retired I walk between 5 and 10 miles every day these make my walks a very positive experience.
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Posted 10 months ago
I ordered the wide-fitting boots as they came highly recommended. Unfortunately, I found they came up too small for me. The width was perfect but my toes touched the end so I would say that they are not true to size. I will reorder a larger size.
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Posted 10 months ago
Perfect replacement for my LOWA walking boots. Sizes matched. Extended life of boots for a few more years. Happy
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Posted 10 months ago
I e mailed for some assistance on style and sizing and received a response almost immediately. Lowa really could not have been more helpful with the advice provided. Their boots are so comfortable straight out of the box.
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Posted 10 months ago
This is my second pair of lowas and they are excellent very comfortable Parcelforce are quicker at delivering
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Posted 10 months ago
Very pleasant transaction, quick dispatch and delivery despite holikday season. Highly recommended.
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Posted 10 months ago
I have had Lowa for the last 15 years and I can't fault them, so much so I'm tempted to get another pair
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Posted 10 months ago
My favourite product company
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Posted 10 months ago
Perfect for hiking in Ecuador. Went out in new boots, no need to break in
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Posted 10 months ago
The boots were delivered promptly and when promised. I tried 3 sizes before I chose the best fit, and the returns were easy via DPD and Post Office. The boots themselves are comfy, lightweight and appear to be waterproof too. Have been walking in the woods and over various landscapes with the dogs and no complaints, my feet have remained toasty and dry. Would definitely recommend these.
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Posted 10 months ago
Inner sole is quite stiff, stiffer than I was expecting. Overall lowa zephr are nice albeit.
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Posted 10 months ago
Lowa is rated 4.7 based on 3,034 reviews