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Lowa Reviews

4.7 Rating 3,104 Reviews
93 %
of reviewers recommend Lowa
4.7
Based on 3,104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Lowa 5 star review on 6th February 2021
Susan R
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 5th February 2021
Mark J
Lowa 5 star review on 1st February 2021
Lee C
Lowa 5 star review on 25th January 2021
Guy C
Lowa 5 star review on 12th January 2021
Julie M
Lowa 5 star review on 1st January 2021
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Fantastic footwear, superfast delivery, great customer service! Very happy customer!
Helpful Report
Posted 10 months ago
I ordered a pair of women’s Renegade GTX Mid hiking boots (regular fit) in a hard to find small size (EU 35 UK 2.5 US 4.5). The boots are well constructed with good ankle support. I returned them as they were slightly narrow on the widest part of my feet - the sides were rubbing against the small and big toes, couldn’t wiggle toes. I chose to go one size up (EU 36 UK 3 US 5) and am happier with the same Renegade boots. I would say Renegades are probably slightly narrow in fit compared to similar boots from comparable brands.
Helpful Report
Posted 10 months ago
Excellent boots, just done the NC500 and loads of walking in the Scottish Highlands and the boots were awesome, kept my feet nice and dry and excellent support around the ankles 10/10
Helpful Report
Posted 10 months ago
Delivered promptly by courier. Fantastic fit, as expected. 10/10 for comfort. Boots are made from quality materials and well constructed. Really looking forward to putting some miles on them. So pleased with my choice.
Helpful Report
Posted 10 months ago
My Lowa shoes had a journey from UK to Kenya, where I collected them when I met up with my friend in Tsavo. So far they have been with me in the SGR (train from Mombasa to Nairobi), all urban stuff. The inauguration in Masai Land took place last Friday, dust, dung and rocks. Put it on Facebook. Serious rain on Saturday. So the Sunday walk was curtailed by that and we stuck to the tarmac edge of the road. I walk nearly daily, mostly rough tracks, and so far my Lowas are my best friend. I have a pair of hiking boots ( which are like clouds on my feet) but they get a bit warm at this time of the year. Yeah I am a happy customer as my Lowas get me going....
Helpful Report
Posted 10 months ago
Great service from Lowa and the Ranger GTX are great boots. Might add some Caminos and then I’ll have all the wide variants….
Helpful Report
Posted 10 months ago
I have just bought my second pair of walking shoes; identical to my first pair. Put them on and hiked for six hours in perfect comfort and no need for compeed.
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Posted 10 months ago
Bought these boots as my previous Lowa boots had always been extremely comfortable to wear
Helpful Report
Posted 10 months ago
Great service and a great pair of boots. Best I have had and whilst not cheap, are worth every penny and am on to my third pair. Ordered on-line, communication and delivery efficient and timely. Highly recommend.
Helpful Report
Posted 10 months ago
Bought two shoes for family. Nice and comfortable. Delivery fast.
Helpful Report
Posted 10 months ago
Such light-weight, well-made hiking boots. Delighted and hoping they will be as comfortable as they feel once I have walked a few kilometres!
Helpful Report
Posted 10 months ago
I use to love Lowa boots - my original Taurus’ were great but these new ones have a very narrow toe box which is such a shame. I had to return. Please Lowa, re-design your boots so they have a wider toe box!
Helpful Report
Posted 10 months ago
I've always loved LOWA boots and have bought exclusively for almost 20 years! I've recommended the company to many friends and would never buy boots from anywhere else - before discovering the company I always thought blisters were a natural consequence of having to 'break in' a new pair of walking boots; I have never had a blister from any LOWA boots.
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Posted 10 months ago
Very fast shipping and amazing product thank very much
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Posted 10 months ago
Great boots and easy pre paid returns. Would definitely recommend.
Helpful Report
Posted 10 months ago
I love Lowa and am so happy with my little Renegade boots. However, I ordered the Locarno GTX LO Ws W (Wide) for spring/summer and am quite disappointed in the lack of comfort. The insoles are rock hard with no cushioning whatsoever. Makes them so uncomfortable which is not my experience of Lowa products at all. Will have to replace the insoles (everything else is fine), just wish Lowa had thought of this to start with. Otherwise, keep up the great work. This review has no bearing on the service received either which was great.
Helpful Report
Posted 10 months ago
I have only won my boots twice and both times I have had my feet in them. My feet have been lovely and warm and comfortable. I have had them on for around nine hours a day and my feet think I have had my slippers on all day as they are so happy happy feet happy body happy mind. Thanks, BRENDAN MARKEY.
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Posted 10 months ago
Excellent brand, delivered to the door.
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Posted 10 months ago
Nice boots, good fit with a fairly stiff sole which I like. These boots are a nice weight (not light) more for heavy duty rocky stuff, good & strong.
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Posted 10 months ago
My go to walking shoes and boots are Lowa. My Locarno walking shoes are super compofratble and kind to my feet . I am going on a tough walk in April and the Taurus PRO GTX walkinging boots are well broken in now and very comfortable. Strongly recommended.
Helpful Report
Posted 10 months ago
Lowa is rated 4.7 based on 3,104 reviews