Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,110 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great company with high quality shoes, I've been daily driving lowa shoes for almost a decade now. And a company with the absolute easiest returns, they actually take the extra effort to include a pre-paid return barcode in the box for those of us who don't have printers at home.”

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Posted 2 years ago

“I'm on my 6th pair of Lowa's which says a lot. They have got it right when it comes to fit, performance and quality. Not much else to say except that given the choice, I wouldn't use anything else.”

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Posted 2 years ago

“Thank you 🙏”

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Posted 2 years ago

“I have asked numerous times for a VAT Invoice and still not recieved it so very poor”

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Posted 2 years ago

Hi James, Thanks for your order and your review. I can see we did send over the invoice with the VAT breakdown when you emailed about it, but for data protection had to send it to the email address associated with the order, rather than the other email address you mentioned. Hopefully you've been able to access that now. Thanks, LOWA UK

Posted 2 years ago

“Boots are great from first time wearing them. No blisters or bruised toes. Recommended!”

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Posted 2 years ago

“Could not get the colours I wanted and the colours available changed quite a bit when I was looking, shipping was unexpectedly quick.”

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Posted 2 years ago

“I always buy Lowa boots. So comfortable as well as good looking. delivery was really fast. Thank you”

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Posted 2 years ago

“I have used Lowa Boots for more than 12 years: Zephyr, Renegade GTX, Hudson, and Locarno. I used them for various activities in unpleasant weather conditions. The waterproofness, the breathability, the grip, the stability and the durability of the boots are excellent.”

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Posted 2 years ago

“These boots are the most comfortable footwear I own and I didn't even need to break them in. Plus they are vegan! Very happy”

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Posted 2 years ago

“excellent fit, very comfortable”

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Posted 2 years ago

“I love my Lowa walking boots. They were comfortable from the first time I wore them (they are my second pair, after two years of constant use my first pair needed replacing). My only tiny complaint - the laces are too short meaning I can't tie them in a double bow. They are a snug fit and second time around I went up half a size - so a full size above my normal shoe size. These boots are brilliant and I thoroughly recommend them, durable and so very comfortable and supportive”

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Posted 2 years ago

“I use the black Mountain Boots for volunteering in the emergency services as well as general hiking, etc. The ankle cut is high, (just as well as I find the deepest puddles), the sole is firm enough to kick steps into muddy slopes, clamber over fences, etc but light enough to drive in. Easily cleaned and polished, as the design is less fiddley than other brands when relacing and very comfortable. Because of the experience I brought a pair of Innox Pro GTX Mid as a general pair of boots for larking around in. Very good light, weight hiking boots, very grippy, comfortable and waterproof. Possibly too light weight for really rough terrain, I might add Superfeet insoles as a treat. Next day delivery was a definite plus.”

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Posted 2 years ago

“Great service. Called to change the size from 5 to 5.5. Spoke to a very helpful young man. No problems at all.”

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Posted 2 years ago

“I own two pairs of Lowa boots and recently bought a pair of grey Lowa Lacarno hiking shoes directly from Lowa which were delivered next day. Lowa boots and shoes are excellent products, I like the fact they offer a wide fit. I liked my new Lacarno's so much that I tried to order another pair in brown but unbelievably Lowa have stopped selling the brown so only the grey are available. This pushed me to purchase a pair of brown Meindl Durban GTX intead which are proving to be a great pair of hiking shoes.”

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Posted 2 years ago

“Second time I have purchased these and excellent shoes, perfect fit and long lasting.”

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Posted 2 years ago

“Direct replacement and good as new”

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Posted 2 years ago

“Customer Service from Lowa is excellent. Just bought my second pair to Renegade boots, I must have put a couple of thousand miles on the first pair and wore them out. I was happy to buy a replacement knowing they'd serve me well. Really helpful support from James in their UK division who gave me a lot of great info on how to care for the boots. Super helpful. thanks James.”

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Posted 2 years ago

“Very tough no nonsense boots that seem very well constructed - a little heavier than my last pair of Salomon boots but I wore those out within just over a year (sole falling apart, splits over the big toe) so I wanted something more rugged. Good fit and hard working so far - takes a little time to adjust to weight and rigidity of the boot but great ankle support and grip. I feel confident they will be more durable and reliable than previous cheaper purchases.”

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Posted 2 years ago

“Great company, great service and - most important - seriously great boots.”

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Posted 2 years ago

“My second pair of Lowa boots. Comfortable from the word go and prompt delivery”

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Posted 2 years ago

Lowa is rated 4.7 based on 3,110 reviews