Lowa Reviews

Name: Lowa
Rating: 4.73

4.7 Rating 3,033 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 3,033 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

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“Lowa processed my order quickly and efficiently, and the sale price was better than anywhere else online. The boots were delivered quickly too.”

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Posted 5 months ago

“Excellent walking boots and wonderful customer service”

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Posted 5 months ago

“Very pleased with my Lowa boots, they have definitely been put to the test in the Cairngorms on some super tough outings. Vegan, light to wear, good grip and waterproof so far”

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Posted 5 months ago

“Quality, fast delivery, good job! Thank you very much!❤️”

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Posted 5 months ago

“Great to have the fit that Lowa offer( narrow/medium/wide)Excellent quality and comfortable from the minute you get them out of the box. Pleased with my purchase.”

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Posted 5 months ago

“Excellent in all respects.”

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Posted 5 months ago

“Excellent prompt service”

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Posted 5 months ago

“I’m on my 3rd pair of Lowa Renegades which are the best boots I’ve had for many years but I find that the insoles start to wear out in just over 6 months of use. Lowa replaced my first worn out insoles for free but I’ve just had to buy my recent replacements. I’ve never had this problem before with any other make. Also, the outer soles don’t last as long as other brands. Having said that I will stick with the Renegades as they are extremely comfortable and the right amount of stiffness for me.”

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Posted 5 months ago

“I am pleased with the walking shoes, good fit, delivered quickly”

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Posted 5 months ago

“Very comfortable well fitting boot. Very prompt & efficient service from Lowa.”

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Posted 5 months ago

“I have cervical myelopathy due to injuries. This means I have a osteopathic growth that has distorted & almost flattened the spinal cord in the base of my head. I need boots that support & grip with good water resistance as if I slip or fall or get wet feet it could kill me. I struggle to walk & will get worse. So as you can see the urgency in good boots. I’ve tried various brands & all have let me down. 2 weeks ago I received after lots of research my Lowa Randir GRX MID. These are a new boot & update of the Renegade. The Renegade has been the best selling hiking boot on the planet for 20 years with less returns than any other company. For 2 weeks I have sloshed through mud & walked in streams in the north pennies & Cumbrian hills & fells. I have wanted to complain about them so I put them to the ultimate test. I’ve not had them off my feet for 2 weeks now living in my camper van with my fabulous dog Chase. I can safely say these boots are truly amazing. I have never worn anything that dose the job as good as these boots do. I now feel totally comfortable knowing I can trust these boots with do the job. With Lowa you seriously do get simply more ! I would definitely recommend them to anyone who has feet. I love the lace system that keeps the tongue in place. My only complaint is the insole. I replaced mine with full gel insole & now they are even better. Well done Lowa. Ps. Not keen on the Renegade socks. I found them to thin.”

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Posted 5 months ago

“First pair of boots I ordered were to small so I exchanged which was a seamless exchange with no additional charge for postage. The 2 mm xxx p pop air are a great fit especially with the choice of a wide fitting”

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Posted 5 months ago

“Shoes received as expected, great value and quality - direct replacement for previous pair that I wore out after 3 years”

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Posted 5 months ago

“Comfortable, good support, good in wet coditions -wax regularly”

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Posted 5 months ago

“I've used Lowa boots for years as they are incredibly comfortable, well made and last for ages. I had a problem with my latest paid after 11 months and after a few conversations with James from customer services I got mine replaced free of charge. So basically, the boots are fabulous, I have just bought a pair of Evo GTX hiking shoes too - incredibly comfortable already - and the customer service is great so what more can you ask for?”

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Posted 5 months ago

“Purchased pair of Yukon Ice II boots for my daughter who is about to take a trip to the arctic circle so these needed to be warm and completely suitable to severe conditions. We are so pleased with this purchase and I know they will be ideal. Thank you Lowa!”

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Posted 5 months ago

“Really Really good thanks”

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Posted 5 months ago

“My second pair. Comfortable from first step. I love these boots. But be warned. Two years average wear and waterproofing goes. I tried reviving my first pair fairly diligently before I gave in and bought a second pair. Can only recommend with this warning.”

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Posted 5 months ago

“Top boots wear them for a year day in day in day out love them”

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Posted 5 months ago

“Bought these for my wife it’s her second pair of Lowa boots and she is now fully converted. Comfortable boots straight out the box. Great fit very lightweight, hard wearing soles and uppers and gortex the best boots ever.”

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Posted 5 months ago

Lowa is rated 4.7 based on 3,033 reviews