LottoGo.com Reviews

Name: LottoGo.com
Address: Fort Anne Road, Douglas
Rating: 4.63

4.6 Rating 4,618 Reviews

92 %

of reviewers recommend LottoGo.com

About LottoGo.com:

At LottoGo, we’ve hand-picked the biggest jackpot amounts on the planet and put them at our players fingertips.

Plus, whether it’s slots, scratchcards, casino, or bingo that you’re into, we’ve got you covered. Discover our mighty casino with over 1,000 instant-win games.

On top of having the chance to win millions every day, we give our members access to heaps of exclusive discounts, offers, and promos.

Visit Website

Email:

support@lottogo.com

Location:

Fort Anne Road
Douglas
IM1 5BU

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LottoGo.com 5 star review on 20th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big choice of games , quick deposits , good offers”

Helpful Report

“Great site, fast withdrawals and huge selection of games.”

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“Good lotto site”

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“The live chat is never there honestly. After depositing cash over months; recently I got a bonus that was promised of 20 dollars for my equivalent 20 dollar deposit. Which went through ok, but after winning 66dollars which I wanted to cash , I was denied that if I did that, then I lose everything. Secondly, I was asked to verify my details, which I submitted the requested documents but I got a rude shock that the verification failed. Well this site is not honest and if they were, they would have responded to my email I sent days ago after the "live" chat agent did not ever turn on”

Helpful Report

Hi Geoffrey Further to your review, I'm sorry you felt we deserve a 1 star review and would like to turn your experience around. Our Live Chat is open 8am-11pm UK Time, this may be why you have not been able to get through on Live Chat. I have reached out to you via your personal email with more information regarding this matter. We can be contacted via our Live Chat in the hours above or via our email support@lottogo.com All the best Andy LottoGo.com

“Don't like the Keno game. Minimum bet of $1 sucks and limited choice of how many games as they are set to 1,2,3 then jump to 5 or 10. Cant watch more than one game at a time. Cant see how many games are left on ticket. Don’t not expect to win more than 2% of your wager. Thats the way the game is set up. Then there are the timeout/loading issues.”

Helpful Report

“Deposited $10 to try the site. Could not play any games. Communication via email was very slow and their suggested solution made no sense. I've cancelled my account. You can keep my $10!”

Helpful Report

Hi, We're very sorry you felt the need to leave a 1star review. We obviously strive to make our members experience on site enjoyable. I can see that we have replied to your emails well within our service level agreement, We have also sent screenshots of how to access and play keno games. We are sorry you have taken the decision to close your account, we will arrange for your funds to be returned to your account. Kind Regards, Donna.

“Absolutely fantastic. Easy to understand great opportunities to win excellent bonuses too. Very happy”

Helpful Report

“Trouble loading the keno game”

Helpful Report

Thank you for taking the time to let us know about your experience on LottoGo.com. We apologize for any trouble you experienced trying to load the keno game. We truly appreciate your feedback and would like to make the user experience better. I have emailed you privately to the email you have registered on your account so we can investigate this further for you and resolve the issue loading Keno. Kind regards, Billy. LottoGo.com

“Yer it was ok”

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“Can't stop my subscription.... Can't contact. Very frustrating”

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Hi, I am sorry to hear you are having trouble cancelling your subscription , I can assure you this has now been cancelled and no further payments will be taken. One of our member support team will reach out directly to you in regards to this. Regards, Donna.

“I won $120 lastnight and it's gone from my account a bit dodge”

Helpful Report

Hi, We are sorry to hear you feel we are 1-star worthy. I am keen to discuss your review in more detail, I have personally emailed you privately to the email address registered on your account in order to assist you this morning. I look forward to your response. Kind regards, Donna

“good good”

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“good good”

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“If was posibile I ghive 0 star they stop my many 264 and with all the prove I sand for them they dont want to ghive my many . So I have to pley evrithink becouse I chant not make withdrawal. Stay far from them they let you to make with 2 time and after they ask you for document after the document they dont drive tour many .”

Helpful Report

Hi, We are sorry you felt the need to leave a negative review. We will be more than happy to assist you further, I have tried to call and have sent you a personal email. We look forward to getting this resolved for you as quickly as possible. Regards, Donna.

“The game keeps reloading, resulting in me loosing many rounds, it kept saying its a system error try again later. Days in a row. 30pounds gone for nothing.”

Helpful Report

Hi, I'm sorry you have not had the best experience with us. We have emailed you and would like to investigate this further, we look forward to your response. Regards, Donna.

“Best genes and fun”

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“They gave me a bonus of $1 but in order for me to be able to play the selected bonus games, I’ll need to deposit further funds 🤣🤣🤣”

Helpful Report

Thank you for taking the time to let us know about your experience at LottoGo.com. We appreciate your feedback and we're sorry to hear you have had a negative experience with the bonus you received. We always want our customers to have the best experiences when using our services. With this in mind. I have privately emailed you to the email registered to your account to discuss this further with you. Kind regards, Billy LottoGo.com

“They took 295.00 pound out of my bank account without my permission can't get hold of anyone tried every thing looks to me bunch of scammers”