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Logs Online Reviews

4.7 Rating 1,799 Reviews
94 %
of reviewers recommend Logs Online
4.7
Based on 1,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Logs Online Reviews

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.





We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
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Logs Online 5 star review on 22nd October 2024
Alex M
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 14th May 2024
Julian
Logs Online 5 star review on 25th October 2023
Orlando C
Logs Online 5 star review on 16th October 2023
Tony
49
Anonymous
Anonymous  // 01/01/2019
Excellent service, great logs and packaging and delivery great will use them again later in the winter for sure
Helpful Report
Very impressed with the quantity and quality of these logs. Should easily see us through a cold winter. The delivery was great, driver helpfully unloaded into the porch and I was given a text with the time that morning.
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The delivery of logs was done on time and to a high standard of service. Thank you.
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Good value well sized logs. Very prompt delivery (slightly too prompt as arrived the day before was supposed to!).
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excellent service fast delivery product 100%
Logs Online 5 star review on 11th November 2020
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Very pleased,delivered on time,pleasant driver.
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Great logs and a good quantity for the price. The only thing that let you down were your delivery people, who came two days late and were not very polite or helpful.
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Came on time. Ordering was straightforward. Competitive price
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Great quality logs and very good communication regarding my order.
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Good range of quality stuff.
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Very simple ordering process. Arrived in 48 hours. Excellent quality logs which burn really well. No bits of bark everywhere. Third time I’ve ordered.
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Excellent service - delivered on the day expected (if a little late in the evening) and placed exactly where I requested. If they burn as well as our previous delivery there will be no complaints
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Delivered as promised.
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Wonderful product really well packed. So clean and long burning logs with great heat. The little log lites are a wonderful clean and easy to use product. Prompt delivery. Will definitely order again
Logs Online 5 star review on 10th November 2020
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Not sure if I got the best value for money having re-checked the different prices. Speed of delivery very good, quality of logs and packaging also very good.
Helpful Report
Quick delivery via 3rd party courier, no issues but no help in terms of delivering directly into my back yard which was just on street. So be prepared to have to hand ball the logs in yourself.
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Fast and friendly delivery
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Everything handled very well. New log burner to be installed next week .
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Completely satisfied. Simple ordering process, good range of offerings, quick reliable delivery, and great logs. Well done!
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Friendly service, delivery came exactly when promised, driver very helpful, and we are very pleased with the logs Thank you - we will definitely use you again
Helpful Report
Logs Online is rated 4.7 based on 1,799 reviews