Logs Online Reviews

Name: Logs Online
Address: International House 307 Cotton Exchange, Liverpool, Liverpool
Rating: 4.71

4.7 Rating 1,799 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
l39lq

Logs Online 5 star review on 22nd October 2024

Alex M

Logs Online 5 star review on 29th September 2024

Christopher

Logs Online 5 star review on 14th May 2024

Julian

Logs Online 5 star review on 25th October 2023

Orlando C

Logs Online 5 star review on 16th October 2023

Tony

Anonymous

Anonymous // 01/01/2019

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“Good logs - good delivery service”

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“Received to order in less than 24 hours! Fantastic!”

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“Received the logs, all good thanks”

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“Quality product, burns beautifully. Competitively priced and delivery quickly. Website was very easy to navigate and they have a wide range of products. Will definitely order from them again.”

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“Super delivery time, excellent logs”

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“Very efficient. Will definitely use again very quick delivery.”

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“Really pleased with our logs, so clean and dry, service was great, within 2 days of ordering they were delivered.”

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“God quality logs, arrived promptly, seems good value to me.”

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“I normally don’t write reviews as simply don’t have the time but in this instance I can highly recommend this company. Start to finish efficient and the fact that all the logs are in net bags is excellent. Ray - Dublin”

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“Selling logs in 10kg net bags is a great idea - much easier and less messy to move them (to a log store and then into the house).”

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“Excellent quality logs (ash and birch we purchased) and delivery was quick and very friendly drivers too. Highly recommended”

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“Excellent service & Delivery. Thank you.”

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“The pallet of logs was a generous size and the logs themselves are lovely to burn and smell great. The only negative thing was the driver who delivered them, who was in a bad mood because he couldn't bring lorry in the drive. Next time I will order the bags of blocks rather than the pallet, as I didn't factor in the logistics of it. Other than that would highly reccommend!”

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“Very pleased with our logs. All packed neatly in nets for easy storage. The delivery man was very nice and wheeled the pallet as far as he could in the back garden. This was a great help.”

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“Really good logs, easy to order, fast delivery, great communication. Driver friendly and unloaded logs with a smile. What more could I want thank you ;-)”

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“First time I’ve used Logs Online and couldn’t fault the service from ordering through to delivery. Highly recommend !”

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“Easy ordering.Punctual delivery.Helpful driver.”

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“Logsonline have great customer support. The logs I ordered arrived quickly despite a few typos on my order! I will definitely use them again.”