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Logs Online Reviews

4.7 Rating 1,798 Reviews
94 %
of reviewers recommend Logs Online
4.7
Based on 1,798 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Logs Online Reviews

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.





We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
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Logs Online 5 star review on 22nd October 2024
Alex M
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 29th September 2024
Christopher
Logs Online 5 star review on 14th May 2024
Julian
Logs Online 5 star review on 25th October 2023
Orlando C
Logs Online 5 star review on 16th October 2023
Tony
49
Anonymous
Anonymous  // 01/01/2019
Excellent service. Thank you
Helpful Report
Great service, good products, fast shipping.
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Prompt delivery, logs burn well
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Few sparks on first firing but great heat and long lasting too. Brilliant
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Website easy to navigate, plenty of choice and information on various products. Fast delivery, kept updated and all-round good service.
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Great logs and lovely man delivered them and carried the enormous pile from the pallet to a corner of my garden and stacked neatly 😊...great product and service
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Speedy service , exactly what it said on the tin
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Great quality and competitively priced kiln dried logs, promptly delivered. The availability of barrow bags makes it much easier to order in bulk despite no kerbside access to my property.
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Easy transaction; timely delivery; very competitively priced. What more could you want!
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Good deliver cooperative driver put the pallet where I wanted it. Logs good selection, quality and dry.
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I rate you good rather thanvery good.Your s tar rating does not work properly! Your driver delivered the wrong logs to another customer and asked whether I would like the ones remaining on the lorry. I said that I wanted the logs I had ordered and paid for. He therefore had to make another trip the folowing day. Having said that he did take the logs down my drive to my garage rater than offloading them at the kerb side, so all ok.
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Great service and excellent products. Fergal and his team are great to deal with. He had to split my order due to stock availability and kept me up to date on the delivery. I would have no issues in recommending LogsOnline to anyone.
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Very good quality logs. Uniform size, and conveniently packed in nets for quick, easy storage, and they burn well. Customer service very good ...previous delivery problem was rectified immediately.
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Think I've just found my new favorite wood supplier!!!
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Love my stove - great service :)
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Very smooth process, delivered on time and we got lots of logs in comparison to other suppliers.
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Quality product at an affordable price, never any issues in ordering and delivery
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Speed of delivery has been really good from Logs online. Today the delivery guy refused to even try bringing them into the driveway despite asking and highlighting that all other drivers had done this in the past. I am loathe to reorder if this is the attitude of the delivery team as other companies have brought them all the way into the drive as far as they could...
Helpful Report
Good quality and delivered on time, prices increased recently though?
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Proper job! Can I return empty bags. Such a waste.
Helpful Report
Logs Online is rated 4.7 based on 1,798 reviews