Logs Online Reviews

Name: Logs Online
Address: International House 307 Cotton Exchange, Liverpool, Liverpool
Rating: 4.72

4.7 Rating 1,814 Reviews

94 %

of reviewers recommend Logs Online

4.7

Based on 1,814 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Logs Online:

Welcome to Logs Online - Your Trusted Source for Quality Firewood in the UK

At Logs Online, we are passionate about providing top-notch firewood solutions to our valued customers across the UK. As an e-commerce business specializing in firewood, we understand the importance of reliable, high-quality fuel for your fires, stoves, pizza ovens, and more. With a strong commitment to customer satisfaction, sustainability, and convenience, we have become a trusted name in the industry.

Our mission is simple: to offer premium firewood products that deliver exceptional performance, while also ensuring responsible sourcing and environmental stewardship. We go the extra mile to bring you the finest selection of kiln dried hardwood logs, ensuring optimal moisture content and maximum heat output.

What sets us apart is not just the quality of our products, but also the level of service we provide. With our user-friendly online platform, you can easily browse, select, and order your preferred firewood products from the comfort of your home. Our secure and efficient delivery service ensures that your logs arrive promptly and in perfect condition.

We take pride in our sustainable practices and are actively involved in initiatives such as One Tree Planted, where we contribute to reforestation efforts with every firewood order placed. Additionally, our commitment to meeting environmental standards is exemplified by our compliance with the DEFRA 'Ready to Burn' mark, ensuring our logs are clean-burning and environmentally friendly.

Whether you're looking to create a cozy ambiance in your home, enjoy outdoor cooking with a pizza oven, or simply need a reliable fuel source for your stove, we have the perfect firewood options to suit your needs. Our extensive range of products, including kiln dried hardwood logs, kindling, and firelighters, are carefully selected and sourced from reputable suppliers who share our values.

Visit Website

Phone:

03332203413

Email:

sales@logsonline.co.uk

Location:

International House 307 Cotton Exchange,
Liverpool
Liverpool
l39lq

Logs Online 5 star review on 22nd October 2024

Alex M

Logs Online 5 star review on 29th September 2024

Christopher

Logs Online 5 star review on 14th May 2024

Julian

Logs Online 5 star review on 25th October 2023

Orlando C

Logs Online 5 star review on 16th October 2023

Tony

Anonymous

Anonymous // 01/01/2019

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“Very, very pleased with the delivery. The oak, which I receive, burns very well and leaves little ash. My only gripe would be to say that there are too many smaller pieces. Small pieces are great at start up, but I'd like a greater percentage of larger pieces please. (I can always cut them down.)”

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“Good quality logs that were very dry and delivered promptly . Would buy again.”

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“Great product, ready to burn and perfect size. Delivery delayed but sorted for weekend.”

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“Great logs burn well ordered more thanks.”

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“Excellent quality logs, easy to order and delivery service is second to none. This was my second order and I will definitely be ordering again”

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“I’ve used Logs Online for a couple of years now. Never let me down. Every Pallet I have ordered is good quality wood and good delivery. I recommend them to family and friends”

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“Excellent service, hassle free and good quality logs.”

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“Easy to order and quick delivery. Very efficient”

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“Very quick service, and delighted with the logs. Cut to a smaller size or from smaller trees, these are much more manageable from some we have received from pther suppliers.”

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“Excellent quality, price and service”

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“Excellent, efficient service. Came when they said they would, driver very helpful and ensured logs were moved into my garage rather than just left on my driveway and the logs burn well.”

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“Really impressed. The ordering was really easy and they were delivered promptly. The logs burn really well and are really good quality.”

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“quick delivery which arrived in a neat dry pallet. In addition the courier driver offered and was more than willing to help move the pallet closer to where I was to store the logs.”

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“Great service as always from this company. The Ash logs are really good, no rubbish buried in the middle of the stack, they are tightly packed to give you the best amount for your money. The logs are dry, and with attention to packaging, they stay dry, long enough to re stack them at your leisure. Always a good burn, with very little ash or chimney residue. If I could also mention the great service from the delivery company, their drivers are always very accommodating.”

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“Good price, high qaulity product, effecient customer service and a smooth delivery - thanks guys”

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“Fabulous. Easy to order online, great turnaround time, excellent delivery - keep me informed and arrive exactly when they say they will. Crate of logs is placed perfectly in my garage. Love Logs Online!!!”

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“Excellent!”

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“Delivery prompt and efficient. Birch logs burn excellently, heating the room very quickly. Will definitely order again. 👍🏻”

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“Great logs, and fast service”

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“Good quality logs. Wide choice of types of log and purchase packages (ie nets, boxes) for convenience of handling and delivery. Delivery well carried out, on pallets”

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Logs Online is rated 4.7 based on 1,814 reviews