JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.68

4.7 Rating 733 Reviews

92 %

of reviewers recommend JustIngredients Limited

4.7

Based on 733 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

JustIngredients Limited 5 star review on 18th March 2024

Anonymous

JustIngredients Limited 5 star review on 16th January 2023

Daniel Gavriilidis

JustIngredients Limited 5 star review on 1st July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent supplier, ingredients always arrive promptly and are a good quality, with a good choice of quantities offered. A great range of options on the site and an encouragement toward organic ingredients. Have used many times and will be back again.”

Helpful Report

(Retail) - Posted 2 years ago

“Always seem to have just what I want, good size selection and quick delivery”

Helpful Report

(Retail) - Posted 2 years ago

“As per normal”

Helpful Report

(Retail) - Posted 2 years ago

“This was my first order from this company. I am glad I discovered them. They have a good selection of organic spices and I was able to get everything I needed. The order was delivered fast.”

Helpful Report

(Retail) - Posted 2 years ago

“Quite fast delivery but expensive product prices. Up to 30% more expensive and generally only as cheap as the competition in fact, when products are short-dated. Also don't like the disclaimer, that products "MAY" be short-dated, when they're reduced. In my experience, there's NO MAYBE about it.”

Helpful Report

(Retail) - Posted 2 years ago

“Always great service form this company. Speedy despatch and packing sturdy enough to arrive in good condition.”

Helpful Report

(Retail) - Posted 2 years ago

“Received our order in good time but upon opening the package an item was missing and not showing on the dispatch sheet. I informed Just Ingredients immediately assuming the item was simply out of stock and we would be refunded. Received an email apologising and was told the missing item would be sent straight out. It's now nearly two weeks later and we have not received the item or a refund. So we have had to buy the item elsewhere and are out of pocket. We have used Just Ingredients for 7+ years but sadly this will be our last order with them.”

Helpful Report

(Retail) - Posted 2 years ago

“Very happy with my products”

Helpful Report

(Retail) - Posted 2 years ago

“Mmmmmm. This is difficult & in no way a reflection on the goods of Just Ingredients, but an honest review of my experience. I made an order as an expat Brit. living in the EU, who had used JI in the past for excellent herbs & spices. But, I was not prepared for the nightmare awaiting. Having made orders with other UK companies since "Brexit Day" I am used to packages arriving at a local courier or Post Office, phone call, drive into town, pay VAT, take parcel home. This package came with DHL express, mixed feelings but expected the same service. WRONG!!!! Phone call from DHL Athens airport. "You need to find a Customs Broker". What!!! Eventually (3days later) found one who would talk to me, passed on all info. Phone call back ½hour later, "€100, plus €85 for DHL brokerage (they did nothing except rang me) & Import Duty (on zero rated import duty items, according to the EU Customs & Import Duty information), plus import VAT on delivery to you. So, £45 goods + £27 DHL express for delivery, €100 customs broker, €85 DHL & import duty, VAT on arrival with me. Total over €300. The package is now officially on a 6month countdown to destruction. Would I order from JI again? Absolutely yes, but maybe not for a while. Something needs to be sorted regarding this problem. DHL do not make these issues clear before accepting a package for delivery into the EU. There is also something remiss with wanting Import Duty when not applicable. There were also discrepancies with the paperwork which accompanied the package, which is apparently completed by DHL on behalf of JI so could be either DHL or JI so I won't make further comment.”

Helpful Report

(Retail) - Posted 2 years ago

“Happy customer”

Helpful Report

(Retail) - Posted 2 years ago

“Great business supplying excellent quality ingredients. Their meat rubs are perfect for rotisserie cooking.”

Helpful Report

(Retail) - Posted 2 years ago

“Prompt quick efficient. Thank you.”

Helpful Report

(Retail) - Posted 2 years ago

“Excellent product and thanks for your service. Kind regards Meg (Scotland)”

Helpful Report

(Retail) - Posted 2 years ago

“I have no complaints about the product but delivery is abysmal. My order was placed on 22nd September but as of this evening of 3rd October nothing has been received. Delivery of my previous order was also very slow.”

Helpful Report

(Retail) - Posted 2 years ago

“High-quality organic products. The sales team is very professional and friendly.”

Helpful Report

(Trade) - Posted 2 years ago

“Very happy with my experience & will be returning to you.”

Helpful Report

(Retail) - Posted 2 years ago

“Always happy with the quality and service from this company.”

Helpful Report

(Retail) - Posted 2 years ago

“Get more for your money than Schwartz or Bart's. Very satisfied.”

Helpful Report

(Retail) - Posted 2 years ago

“Clear, easy to order, fast convenient delivery, 5 star”

Helpful Report

(Retail) - Posted 2 years ago

“Quick efficient service.”

Helpful Report

(Retail) - Posted 2 years ago

JustIngredients Limited is rated 4.7 based on 733 reviews