JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.67

4.7 Rating 736 Reviews

92 %

of reviewers recommend JustIngredients Limited

4.7

Based on 736 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very quick delivery. Happy with my purchase. Quality spices. One recommendation for spice blends a recipe on the back of packet would be good.”

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(Retail) - Posted 2 years ago

“Arrived in a zip lock bag, within outer packaging. Perfect. Will buy more/other products from just ingredients. Thank you.”

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(Retail) - Posted 2 years ago

“The powdered nettle root I received was of the highest quality, unlike some other suppliers, was of the correct colour, light buff brown, and offering the correct taste and smell. This standard has been consistent in successive orders so I have no hesitation in awarding a 5 Star rating for this product”

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(Retail) - Posted 2 years ago

“Just what I wanted, competitive prices and quick delivery :)”

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(Retail) - Posted 2 years ago

“Always well-stocked, top-quality products, and excellent delivery. Love the Pink Salt, the Chilli Mix plus the Madras & Vindaloo powder.”

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(Retail) - Posted 2 years ago

“Order came quickly, well packaged and very happy with products :)”

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(Retail) - Posted 2 years ago

“Large variety of quality products with a fast delivery service”

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(Retail) - Posted 2 years ago

“Delivered on time as ordered”

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(Retail) - Posted 2 years ago

“first order was a breeze the item has been given a excellent review from customers without this order i dont think it would be as highly reviewed”

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(Retail) - Posted 2 years ago

“Easy to use website with clear product information and images. Super quick delivery and excellent quality ingredients. Very happy! :)”

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(Retail) - Posted 2 years ago

“Arrived very quickly. Seems like a good quality product”

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(Retail) - Posted 2 years ago

“my order was sent to the wrong address. I never got it, and tried more than 10 times to get in touch and nobody answers....”

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(Retail) - Posted 2 years ago

Hi Bruno, We're very sorry to hear you haven't received your delivery as yet. Our team have investigated this and see it was delivered on the 23rd March but no contact was made to advise it was delivered to the wrong address so we were unaware of this issue and therefore unable to resolve the issue for you. Our team will be in touch shortly to resolve the situation. Kind regards, The JustIngredients Team

Posted 2 years ago

“ce n est pas toujours facile pour acheter vos produits”

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(Retail) - Posted 2 years ago

“Good quality product and fast delivery. Thank you!💐🌈”

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(Retail) - Posted 2 years ago

“Don't know why I never bought herbs before from here. Excellent quality of products of which I use quite often. Great price too. Came swiftly and well packed. Highly recommend.”

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(Retail) - Posted 2 years ago

“The problem is…they use Hermes (or whatever their name is this week!!) as a courier who are probably the worst courier in the UK. Hermes are cheap…and that’s the problem for sellers wanting to keep costs down but please don’t do it at the expense of your customers. So, I’m asked to review my purchase and it’s still not arrived! My advise to Just Ingredients? Change your courier service.”

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(Retail) - Posted 2 years ago

Hi Trev, We're very sorry to hear you are yet to receive your parcel. Our team have investigated with Hermes and can see delivery was attempted however, no one was home at the time. Our team are in contact with Hermes to reschedule your delivery. We fully understand that some customers may prefer one delivery partner over another, for this very reason, Hermes is just one of the delivery partners we work with and you are able to select an alternative courier in the checkout should you prefer for your delivery to be handled by another partner. Once again, we're so sorry that your order hasn't arrived as quickly as expected. Our team will ensure this is resolved asap for you. Kind regards, The JustIngredients Team

Posted 2 years ago

“I had used swedish bitter from justingredients before, this is why I ordered again. this time, there is an extra plus: comunication and choice of the carrier, DHL. All excellent.”

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(Retail) - Posted 2 years ago

“11 days after ordering, the package still hasn't been delivered. Tracking shows it still sitting in a Hermes/evri warehouse somewhere. I have no idea whether the product is good quality or not because the shipping company is useless.”

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(Retail) - Posted 2 years ago

Hi Thomas, We're so sorry that your parcel hasn't been delivered. I understand our customer service team have investigated this for you and a replacement order has been sent. This should arrive with you shortly. Once again, please accept our apologies for the delay in getting your goods to you. Best regards, The JustIngredients Team

Posted 2 years ago

“Everything arrived very quickly and the packaging works for me. I was impressed with it all and the ingredients feel wonderful. Thank you.”

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(Retail) - Posted 2 years ago

“I have been using JI for about 5 years now and I wouldn’t trade their standard and quality for anything”

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(Trade) - Posted 2 years ago

JustIngredients Limited is rated 4.7 based on 736 reviews