JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.67

4.7 Rating 756 Reviews

92 %

of reviewers recommend JustIngredients Limited

4.7

Based on 756 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

JustIngredients Limited 5 star review on 18th March 2024

Anonymous

JustIngredients Limited 5 star review on 16th January 2023

Daniel Gavriilidis

JustIngredients Limited 5 star review on 1st July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had used swedish bitter from justingredients before, this is why I ordered again. this time, there is an extra plus: comunication and choice of the carrier, DHL. All excellent.”

Helpful Report

(Retail) - Posted 3 years ago

“Regular top-up of culinaries - good prices and good products. Good re-sealable packaging on the larger quantities. Fast delivery.”

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(Retail) - Posted 3 years ago

“Always a good selection and very fast delivery.”

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(Retail) - Posted 3 years ago

“Good service and good product my constructive criticism would suggest the addition of instructions for use to the packaging. I would like to know what measurement is required for optimal use.”

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(Retail) - Posted 3 years ago

“I have reduced a star as after I placed my first order I forgot another spice I needed. So I placed another order for the forgotten item straight after the first order. But both orders arrived separately and days apart! I would of thought that someone would have placed both orders in one delivery saving JI time and money! slapped wrist guy's!! But a good service all the same.”

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(Retail) - Posted 3 years ago

“An excellent product, but very poor delivery. Birthday girl arrived home to find that all her birthday cards had been soaked as the delivery company, only half an hour before her return, just as the heavens opened, opened up the porch to hide the parcel and omitted to close the porch door properly, leaving our daughter's other post ruined. :(”

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(Retail) - Posted 3 years ago

“It is quite difficult to get cardamom seeds and this is the second time I have ordered from here. Quite expensive now and took a few days to arrive but still well pleased.”

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(Retail) - Posted 3 years ago

“The ingredients are super. The customer support (Daphne) is super. The courier is why I only have 4 stars and not 5. They shilly-shallied for several days (I waited in for one whole day) then the parcel was suddenly delivered with very little warning. Which is a courier fault, not JustIngredients really. Though they do employ them and I thought the parcel was to be delivered by Royal Mail. All good in the end and I'm very happy with the herbs I ordered. Thank you Daphne!”

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(Retail) - Posted 3 years ago

“As usual à lot of sizes not available but I was able to get all the ingredients I needed. Considering I live in the south West of France the delivery was amazingly fast, only 2 days after despatch from UK. Unfortunately the extra duty of 27 euros I had to pay in France was a shock, especially as I regularly order stuff from British Corner Shop and there is no extra duty on an order less than 150 euros, so ordering again from you will be a very rare event, though I realise its not your fault.”

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(Retail) - Posted 3 years ago

“Products are very good quality and despatched in excellent time. But delivery was tricky this time. I had to go into town to collect from a shop because the driver obviously gave up trying to find my house.”

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(Retail) - Posted 3 years ago

“Great website, but JI messed up on one of my order, it was sorted when I alerted them. Haven't given JI a 5*, as I was promised I would be sent a free sample on the order they messed up on in Sep 2021, but JI never included the free sample on this order, nor did JI send out free samples on future orders I had placed with them in Oct 2021 that offered the free sample.”

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(Retail) - Posted 3 years ago

“Satisfied with the the products and delivery time, but lucky I got them at all as the box was completely open, and had been resealed by DPD. Very poor packaging sadly.”

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(Retail) - Posted 3 years ago

JustIngredients Limited is rated 4.7 based on 756 reviews