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Just Artificial Limited Reviews

4.3 Rating 1,184 Reviews
81 %
of reviewers recommend Just Artificial Limited
Company Reviews Metrics Info
4.3
Based on 1,184 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Just Artificial Limited Reviews

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

Write Your review

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Diane S
Verified Buyer
“Just unpacked my order of artificial fruit. Excellent product! Very happy 😆 I will certainly buy again from this company.”
Just Artificial Limited 5 star review on 10th December 2021
Helpful Report
Jacqueline H
Verified Buyer
“What an obliging company! Their communication was first class - some things I had ordered went out of stock between me ordering & them fulfilling the order. They communicated with me in a very apologetic matter, despatch my other items in stock & have just been informed that the remaining item to complete my order are now on their way. I was very impressed with their products & customer service..well,done, I appreciated it.”
Helpful Report
Anna H
Verified Buyer
“Wow!! I bought 8 stems of lillies, and they are absolutely gorgeous, extremely well packaged and look incredibly real. Love them !!! Thank you .”
Helpful Report
Anonymous
Verified Buyer
“Loved the orchid in a little pot which I purchased for our bathroom where all else dies! Great colour and very realistic. Went back on the website to order similar for my sister's upcoming birthday but sadly no more orchids in pots to be seen. One thing to be wary of when opening the parcel - thousands of tiny polystyrene (non-environmentally friendly) balls that went absolutely everywhere. I had to pick them out of the orchid's crevices with tweezers!”
Helpful Report
Anonymous
Verified Buyer
“Great faux plants. Looked at a lot of sites. Price is reasonable and the foliage really really good”
Helpful Report
Brenda T
Verified Buyer
“The product was ok, but the packaging was really rubbish.”
Helpful Report
Anonymous
Verified Buyer
“Very good quality flowers also the staff is so helpful in accommodating you if the items you ordered is not in stock they try for an alternative which you can select yourself.”
Helpful Report
Jamie C
Verified Buyer
“Arrived on time and in one piece. We wanted these to look as though they are well tended for outside our house in Spain which is less visited due to Covid. These are just the job!”
Helpful Report
Anonymous
Verified Buyer
“Received my azealeas & yukka & I was delighted & so pleased with them. They are really really realistic. The best artificial flowers I’ve seen. Would definitely recommend buying if you’re thinking about it. Delivery was very swift. Can highly recommend & will definitely buy more from Just Artificial again.”
Helpful Report
Rita G
Verified Buyer
“I ordered spray carnations to put in with Christmas wreath they were so lifelike that I ordered more for decorating my daughters table plan for her wedding”
Just Artificial Limited 5 star review on 24th November 2021 Just Artificial Limited 5 star review on 24th November 2021
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Keith B
Verified Buyer
“Plants much better than I could have expected very realistic looking and sizeable”
Helpful Report
Jenni P
Verified Buyer
“The product is beautiful. I was however a bit annoyed that I paid extra for next day delivery, but my order didn't arrive for 3 days.”
Helpful Report
Kathleen W
Verified Buyer
“I was very pleased with my purchases ..arrived quickly even though they were waiting for an item to be restocked.”
Helpful Report
Am F
Verified Buyer
“Sent wrong colour. Customer services extremely unhelpful. Still waiting for partial refund.”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
SUSAN R
Verified Buyer
“Prompt and efficient service. Plants arrived well packed and of good quality.”
Helpful Report
Margaret G
Verified Buyer
“Lovely roses they are so real looking”
Helpful Report
Shirley C
Verified Buyer
“Just what I have been looking for. Very good quality and colour.”
Helpful Report
Catherine C
Verified Buyer
“Product stated that “lustre and durability are maintained by the use of premium quality silk material for a long life. They were 100% plastic!!”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Lorraine B
Verified Buyer
“The order was delivered promptly to my sister. It is part of her birthday present and has not been opened as yet ( birthday 28th) . Thank you for good service.”
Helpful Report
Fiona B
Verified Buyer
“I ordered 4 single stem artificial gerbera, ordering was straightforward and they arrived quickly, well packaged and in perfect condition. Just the right finishing touch for my kitchen windowsill 🌼”
Just Artificial Limited 5 star review on 12th October 2021
Helpful Report
Just Artificial Limited is rated 4.3 based on 1,184 reviews
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