Just Artificial Limited Reviews

Name: Just Artificial Limited
Address: Upper Offices,Old Grand Garage,Thornton Road, Morecambe
Rating: 4.29

4.3 Rating 1,184 Reviews

81 %

of reviewers recommend Just Artificial Limited

Company Reviews

Metrics

Info

4.3

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

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Just Artificial Limited 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These hanging baskets are gorgeous, good quality, would highly recommend. Everyone has commented on them as they come in my pub”

Just Artificial Limited 5 star review on 18th September 2023

Helpful Report

Thank you very much for sharing that photo and taking the time to leave us a kind review. They look brilliant outside of your pub and compliment it well. It's nice to hear that other people are appreciating them too!

“Ordered two flower displays from Just Artificial. They arrived promptly and were extremely well packaged. I am absolutely delighted with them and would certainly recommend this company for their efficiency and quality products.”

Just Artificial Limited 5 star review on 12th September 2023

Helpful Report

That's brilliant, thanks for taking the time to leave us a great review! We'll always aim to get orders out as safely and as quickly as we can. It's nice to hear that you'd recommend us, thank you very much :)

“Looks real. Very pleased! Would definitely buy again.”

Helpful Report

Thank you for your kind review! It's always lovely to hear when somebody finds our products realistic.

“I was very pleased with the quality of the products and delightd with the good communication of the store. I recommend these products highly.”

Helpful Report

Hi Sheila, we're happy to hear your great feedback. We're always happy to help and provide as many updates as we can so it's good that you found it useful.

“I love these artificial green plants, I've had plenty of them. I'm going to replace my summer flowers with them. Thry look real and great value for money”

Helpful Report

That's brilliant, thanks Lyn! We're grateful that you trust us to provide replacements!

“Great ... the purchase of my black decorative tree was easy,delivery good,communication good. The tree itself is perfect. Love the heavy base and it is well balanced and good looking”

Helpful Report

Thank you Gwen, we're pleased to hear your positive review. We're glad that the tree is exactly what you wanted!

“Very pleased with goods and especially pleased with the service although I bought through a third party seller when suffered a none delivery it was dealt with promptly”

Helpful Report

Thank you Keith. We appreciate your patience and understanding. We're glad we could resolve this swiftly and that you are happy with the yuccas.

“Good communication with the company as the plant we ordered was out of stock. Thet kept us up to date all through the process. The plant is perfect. So much nicer than we expected. Really does look real. Very happy with service and product.”

Helpful Report

That's fabulous Rachel, thank you very much for your kind review. We're pleased that you're happy with the product and the service as we aim to keep customers in the loop and resolve any issues quickly.

“I have purchased from you several times and have always been very happy with the products and service. The flowers are always very lifelike, and the carnations which I just bought, are exactly the colour to highlight my new chair. Thank you”

Helpful Report

Hi Wendy, thank you for leaving a review! We're extremely pleased to hear your positive feedback on our products and service

“A beautiful arrangement”

Helpful Report

Hi Alan, We really appreciate your review and video. Thank you for choosing Just Artificial, we're pleased that we could get the order to you on time too

“I had 3 plants in containers that suffered in the hot, dry weather in June because I was away for over a week and couldn't water them. Unfortunately, they didn't survive! Rather than killing more plants I decided to replace them with artificial ones, and Just Artificial had exactly what wanted. I used a mixture of 3 small plants of different colours in 2 pots and a single large one in the 3rd pot. They look really good - with the colours being shown off by the pale grey slate I've put round them”

Helpful Report

Thank you so much for you nice review. We're very glad to have exactly what you needed!

“Prompt delivery, well packed, although one flower head had fallen off during transit... Post Office rough handling, not just Artificials fault. Good quality flowers it must be said also.”

Helpful Report

Many thanks for your kind review, we're happy to hear the order was expected and prompt. We find most, if not all flowers heads will go back on to a stem if it falls off in transit as there usually isn't any damage.

“Have now bought a few items from Just Artificial and each one has been exactly as expected - high quality and very realistic! Great service too!”

Helpful Report

We're pleased that you keep choosing to shop with us and that each time we have supplied high quality products that you're happy with. We appreciate you taking the time to leave us a review, thank you!

“Excellent and polite service, Vincent was extremely helpful. Product as stated.”

Helpful Report

Thank you for your feedback, especially for you to highlight one of our team! That's fantastic to hear as we're always aiming to provide excellent customer service.

“Loved my Roses and Hydrangea -they were very real looking - good quality for the money would recommend to anyone to buy them. Looks brilliant in the hallway of my new Cottage.”

Helpful Report

Hi Jane, thank you for your review. It's nice to hear great feedback on our products.

“Dreadful colour”

Helpful Report

Hello, I am very sorry to read this about the sweet peas, they are usually praised highly due to their quality and realism. I have dropped you an email to get some more feedback, to help us going forwards.

“My order came & was nothing like flowers & colours advertised, so returning my order, cannot fault this company on replying extra quick to my e mails though and offering a refund”

Helpful Report

Hi Sharon, thank you for taking the time to leave us a review. Again, we are very sorry for the mix up with your order. We can assure you this is very rare! We appreciate you highlighting our sales team and their responses, we pride ourselves on good customer service.

“Only 3 stars because the products are fine and customer service is great but the whole service is let down by the delivery company.”

Helpful Report

Thank you for your review. We appreciate there were some delivery issues and wholeheartedly apologies for this, we have since taken action with the courier. We're glad that our customer service and products redeemed your experience. We hope to hear from you in the future. All the best!

“Lovely quality, ordered silk plants and the gerberas. Couldn’t get the color I wanted, but customer services were great with alternatives and advice. Still waiting for the Gerberas. Would use them again.”

Just Artificial Limited 5 star review on 31st July 2023

Helpful Report

Thank you for your nice review and for sharing some photos of the products in situ! We're glad we could help.

“Lovely flowers delivered on time. Reliable and quality.”

Helpful Report

Thank you for your review. We're pleased to hear you're happy with your order!

Just Artificial Limited is rated 4.3 based on 1,184 reviews