Just Artificial Limited Reviews

Name: Just Artificial Limited
Address: Upper Offices,Old Grand Garage,Thornton Road, Morecambe
Rating: 4.29

4.3 Rating 1,184 Reviews

81 %

of reviewers recommend Just Artificial Limited

Company Reviews

Metrics

Info

4.3

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

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Just Artificial Limited 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Artificial hanging baskets were badly packed and the hanging ivy fell out. I won't be buying from them again.”

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“Slick, professional service with good quality products.”

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“Very disappointing basket looked out of shape not enough foliage to cover basket have gone to IKEA to get more foliage to try and hide basket”

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Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk

“Received the hanging baskets within a few days of ordering. The flowers are beautiful and the quality is great, and you can’t tell that they aren’t real. Would thoroughly recommend them”

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“Really pleased with my order, customer service excellent as there was a shortage on my order, I advised they could ship what they had it was sent that day on next day delivery cannot fault my transaction and experience with the company”

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“Good quality products, delivered promptly!”

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“I am pleased with the tuilips they are making a big boquet of flowers.”

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“Everything I ordered came better than expected I will definitely be purchasing again. Thanks 🙏🏻”

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“It was a marvelous experience, thank you very much. Black silk roses for a girlfriend may seem a little odd, but it was the most memorable gift I have ever given to someone, and she adoors them. I have another friend in Shropshire, something similar, different color. Thanks again MJ”

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“had no problems with delivery and was happy with the flowers”

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“Very pleased with the product”

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“Lovely hanging baskets well worth the money very please eith them”

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“Brilliant customer service. Prompt delivery. And gorgeous products very real looking.”

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“Absolutely beautiful flowers, can’t even tell they are artificial!! Definitely worth the money! loved them. Thank you.”

Just Artificial Limited 5 star review on 2nd May 2021

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“Plants are decent quality but I was disappointed for several reasons: received part order in time for birthday present but the rest after the day and then one of the pots arrived broken. I haven't had the replacement yet but JA have said they will replace the broken pot. JA also alerted me to the fact that they had had a late delivery from their supplier and that only part of the order had been dispatched for the requested date, so at least they enabled me to plan around it being missing for the birthday itself.”

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“Beautiful flowers, with fast delivery.”

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“Excellent quality and a good service”

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“Got two plants off just artificial.Very good quality and will not fade in te sun.Good prices and delivery.”

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“Disappointed in this company and its products would be an understatement. I found the quality of the flowers/leaves I received was poor and they were very unattractive. I returned them almost immediately, having been told in writing that I would be refunded within 14 days. They received my returned order on 15th March and it is only today, 19th April, my account was credited. This was after having contacted them three times to find out about my refund. Under no circumstances could I recommend this company.”

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“Caladium plant - was unable to “shape” the leaves from their flat position in delivery box. Will return.”

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Just Artificial Limited is rated 4.3 based on 1,184 reviews