Just Artificial Limited Reviews

Name: Just Artificial Limited
Address: Upper Offices,Old Grand Garage,Thornton Road, Morecambe
Rating: 4.29

4.3 Rating 1,184 Reviews

81 %

of reviewers recommend Just Artificial Limited

Company Reviews

Metrics

Info

4.3

Based on 1,184 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

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Just Artificial Limited 5 star review on 15th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers I ordered arrived in just a cardboard box with no additional wrapping. Two stems were tied to the box and one was just loose. There was loose leaves and petals in the box and the flowers had a crushed appearance. Why are these flowers not packed properly?”

Helpful Report

Hi Valerie, We're very sorry to hear about your experience. I can ensure you that this was a one-off. Usually, we use boxes that are the right size for certain products and for any that may appear loose we use some decorative paper/bubble wrap or foam to avoid any movement inside the box. The most likely explanation would be that we used the wrong sized box on this occasion resulting in loose leaves/petals, please accept our apologies for this and in future should you ever choose us again, we'll ensure your order is in pristine condition. Thank you for your honesty as it helps us improve our services.

“Very impressed with how realistic my rose's looked and they look beautiful in the spot I had planned for them, would definitely buy in the future”

Helpful Report

Thank you so much, Michelle, it's very humbling to get such a positive review! Thanks for taking the time to recommend us, we hope to see your name again soon.

“Gorgeous plant with pretty flowers very pleased.”

Helpful Report

Thanks, Jill, we feel very proud reading reviews like this. We appreciate you taking a moment to give us such stunning feedback!

“Great realistic flowers, colours are beautiful. Prices are good and delivered well packed. I will definitely be using this company again”

Helpful Report

Hi Jacqueline, that's a magnificent review! We pack all of our orders with care so your feedback is appreciated even more. We are pleased that you found our products to be realistic too, that's the main goal we aim try to achieve. We look forward to providing you with more flowers in the future.

“Ordered meadows flower arrangement. So pleased with the look and quality”

Helpful Report

We're so pleased to hear this! Thanks, Lynne for the good review, it means a lot to us. We hope you continue to enjoy your meadow flowers.

“I WAS AMASED WHEN I OPENED THE BOX,JUST SO REAL THE ROSES WERE LOVELY They are worth every penny”

Helpful Report

Thank you so much for this fantastic review! It's brilliant to hear that you were amazed and that you are happy with the quality.

“I am not at all happy with quality of the goods and I sent them back. However I have not received a refund of any kind even though they were signed for at the sellers”

Helpful Report

Hi Shirley, We are very sorry you had a bad experience last time you shopped with us. Thank you though for bringing this to our attention as it helps us in the future to improve. I can see that you have since been refunded which is good, we're sorry about the delay in this. Hopefully, should you give us another chance later down the line, we guarantee to make it a much better experience.

“Ordered a small quantity of the artificial flowers for a flower arrangement I had planned. Never sure of the quality. The despatch and delivery was quick and the flowers and greenery were really good quality, realistic and lovely to touch. Excellent supplier and I would definitely buy again from them”

Helpful Report

“Good service. Good product. Quick delivery (even though we're on the Isle of Wight). Will definitely use them again”

Helpful Report

“The standard of the tree is amazing, really happy with the product excellent.”

Helpful Report

“Beautiful piece would recommend”

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“I purchased this artificial cherry blossom tree for our hospital’s new oncology unit aptly named The Cherry Blossom unit. It is a very beautifully made replica and really enhances our environment”

Helpful Report

“Bought several artificial cacti really good quality look real and not artificial at all. Very good quality .Great value definitely order from them again”

Just Artificial Limited 5 star review on 18th February 2022

Helpful Report

Wow! That looks fantastic. Thank you for choosing Just Artificial and showcasing our products in your amazing display. We are very proud to see our products used so well! We look forward to hearing from you in the future.

“Quick delivery & extremely pleased with the flowers I received, thank you”

Helpful Report

That's excellent Sharon, thank you for a lovely review. Were glad your order arrived swiftly and safely!

“The flowers were very disappointing. Smaller than expected. I thought because they were expensive they you be top quality.”

Helpful Report

We're very sorry Helen that you were disappointed with your order. We appreciate your honest feedback too. Unfortunately, with the ever-changing market, the prices do increase over time. Although we'd like to think ours are competitive and fair. We will, however, bear in mind your comment. Hopefully, you still found a use for the flowers and can enjoy the quality regardless of the size.

“I bought some artificial succulents for my kitchen and they were very realistic and of good quality. They far exceeded my expectations and are great to look at. Reasonably priced, good value for money, would definitely recommend.”

Just Artificial Limited 5 star review on 14th February 2022

Helpful Report

Hello, Thank you so much for your great review and for including a photo! I love what you've done with the succulents and we're very pleased to hear we exceeded your expectations!! We appreciate you taking the time to leave such a positive review, we hope to hear from you again soon.

“Beautiful, long stem velvet red rose. Really nice quality, reasonably priced and a lovely keepsake.”

Helpful Report

That's lovely Sarah, thank you so much for a wonderful review! We're glad to hear you are happy with your order.

“All received in good condition. Very pleased”

Helpful Report

Hi William, Thank you for leaving a review! We're glad to hear your order arrived safe and well. We wish you all the best and hope your hanging basket lasts for many years!

“Absolutely beautiful maple leaves! Excellent quality, look sooo real! Thank you for a super quick delivery, which was essential for my project 😊”

Helpful Report

You're very welcome! Thank you for coming back to write a stunning review. We're glad we could be of service and ensure your maple leaves got to you swiftly and safely. We are also very proud of the quality of our products so it makes our day to hear you think they're excellent!

“I ordered some Gerbera daisies for a wedding bouquet I am making for a friend. They arrived in a box, with plastic covering the petals. The flowers were just beautiful, just like the real thing. Absolutely thrilled with the purchase. I’ll be buying from here again and I’d also recommend the site to anyone wanting to buy artificial flowers. Much better quality and value than the high street stores.”

Just Artificial Limited 5 star review on 4th February 2022

Helpful Report

Thank you so very much for that beautiful review and for showcasing the gorgeous bouquet. It's always amazing to see the end product of our flowers, we hope the wedding was a success! I'm sure we'll hear from you again soon, until then, we wish you all the best!

Just Artificial Limited is rated 4.3 based on 1,184 reviews