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Just Artificial Limited Reviews

4.3 Rating 1,184 Reviews
81 %
of reviewers recommend Just Artificial Limited
Company Reviews Metrics Info
4.3
Based on 1,184 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Just Artificial Limited Reviews

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Helen H
Verified Buyer
“Beautiful petunia totally realistic will be buying a lot more from just artificial”
Helpful Report
Thank you Helen, that's wonderful! We're glad you're happy with your petunia bush.
Rich R
Verified Buyer
“They Look Amazing.”
Just Artificial Limited 5 star review on 18th June 2022 Just Artificial Limited 5 star review on 18th June 2022
Helpful Report
Thank you so much for your positive review of our Morning Glory Trails.
Julie A
Verified Buyer
“Not happy because it was packaged badly and the lid had been broken into pieces so wasn't on the can when I opened the package.”
Helpful Report
Hi Julie, I'm sorry for the delay in responding to you. We are very sorry to hear that your order was damaged in transit. Usually the orders are well packaged with fragile stickers on if we think the item needs extra care in transit. Luckily this isn't a common thing and next time we will ensure your order arrives safe. If you'd like to drop us an email at "sales@justartificial.co.uk" we can look at replacing the lid for you, We are very sorry again.
Terence W
Verified Buyer
“Although it took a few weeks to arrive because you were out of stock I'm quite satisfied with the service and the flowers I will be using just artificial again”
Helpful Report
Linda P
Verified Buyer
“The items I ordered were absolutely lovely, we had ordered button holes for our daughters wedding and were let down at the last minute. I ordered the flowers, greenery and floral tape and it cost us time but saved us a lot of money”
Helpful Report
Morag
Unverified Reviewer
“Thank you got my white lilys very pleased with them good value for money just the size I was looking for very real looking sent for more thank you”
Helpful Report
Ruth A
Verified Buyer
“Great quality product, delivery was delayed but I was kept updated so it wasn't a problem, would recommend to friends and family”
Helpful Report
Michelle W
Verified Buyer
“Excellent communication and very prompt service. Flowers are beautiful also and great value”
Helpful Report
Anonymous
Verified Buyer
“Very pleased with the flowers I received….I wanted to put something in jubilee colours on my mum and dad’s grave so they could celebrate too…and the flowers from Just Artificial were very pretty….I chose red and royal blue dainty roses and the white came from the lily of the valley and white carnations. It was easy to cut the stem of the lily of the valley and carnations to make lots of individual sprigs (with metal clippers) so everything could be distributed evenly…very pretty and just right. Thank you”
Helpful Report
Harry L
Verified Buyer
“Delighted with my purchase the plants are very realistic and excellent quality delivery was next day will be buying additional plants in due course”
Helpful Report
Moray B
Verified Buyer
“Love my artificial Tradescantia Trail, brightens up my bathroom beautifully and looks very realistic! Great service too, quick delivery and well packaged. I have already recommended to others!”
Just Artificial Limited 5 star review on 30th May 2022 Just Artificial Limited 5 star review on 30th May 2022
Helpful Report
Moray B
Verified Reviewer
“So happy with my artificial Tradescantia Trail, it is just what I wanted to brighten my bathroom. Great quality, looks very realistic! Quicky delivery, box was a little bashed on delivery but thankfully my artificial plant was undamaged.”
Helpful Report
Lucy S
Verified Buyer
“Brilliant looks really good”
Just Artificial Limited 5 star review on 24th May 2022
Helpful Report
MJ C
Verified Reviewer
“Very impressed with this product. Removed all the dust from my atrificial flowers and plants. Left a vibrant finish and made them look brand new. Quick and well packed deliver. Can thoroughly recommend this product and this company.”
Helpful Report
Linda B
Verified Buyer
“I have just returned a fuchsia hanging basket for full refund, it cost just over £55.00 and sadly did not look at all like £55 worth, appalling quality and would have expected to see this in a budget shop for £9.99 colours and how it fitted into the basket awful, looks cheap and tacky. Do not buy from here.”
Helpful Report
Hello, Thank you for your review and we are sorry to hear this. The business is now owned by a new company from 2025, customers awaiting refunds have been refunded or they are being dealt with and all issues have now been fully resolved going forwards. We appreciate this won't offer much comfort to those affected but we as a new Company will be positively moving forwards and have put strategies and procedures in place to ensure there is no future repeat of these issues. Thank you. JustArtificial.co.uk
Nikki F
Verified Buyer
“Really impressed with the artificial succulents that I bought and very impressed with the delivery. Would definitely buy from you again.”
Helpful Report
Daren R
Verified Buyer
“After a shaky star with communication, Just Artificial replied and delivered my goods impeccably. The packaging was secure and ensured there was no damage. Will definitely purchase again”
Helpful Report
Mark B
Verified Buyer
“Flowers were fantastic, just a bit disappointed they did not come with stems, have had to buy separately, flowers were good though”
Helpful Report
Carol K
Verified Buyer
“Beautiful flowers. Very well made. Gorgeous colours. Excellent delivery. Perfect thank you.”
Helpful Report
Clara S
Verified Buyer
“Very impressed with quality of my silk rose garland.. best quality I’ve seen on a rose garland..”
Helpful Report
Just Artificial Limited is rated 4.3 based on 1,184 reviews
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