facetheory Reviews

Name: facetheory
Address: 145-147 St John Street, London
Rating: 4.71

4.7 Rating 37,037 Reviews

95 %

of reviewers recommend facetheory

4.7

Based on 37,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

145-147 St John Street
London
EC1V 4PW

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facetheory 5 star review on 7th October 2024

Rachel Youds

facetheory 5 star review on 20th September 2024

Constantine Ngankam Nanhtcheu

facetheory 4 star review on 19th August 2024

1912

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would love to give this product 5 stars because my skin doesn’t react or flare up from it which is an huge win for me, and the serum melts into the skin so beautifully. However the product has a horrible smell that just makes me face stink. I don’t know if anyone else has had this problem or perhaps I was just unlucky with this particular bottle, but it smells really awful; I can only describe the smell as the being like the inside of a deli, it is a pungent smokey smell. The smell is the only thing stopping me from buying this product again.”

Helpful Report

(French) - Posted 4 weeks ago

“Très bon produit, j'utilise le sérum à base d'acide niacinamide avant ma crème de jour depuis des années. Très satisfaite, agit bien sur les pores dilatés, rougeurs et points noirs.”

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(French) - Posted 1 month ago

“Très satisfaite des achats Merci”

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(French) - Posted 1 month ago

“Le produit est très bien, très bonne crème, très efficace, je remarque une vraie différence sur les zones de mon visage qui ont tendance à graisser, le tout en gardant une super hydratation de la peau. MAIS l’emballage est catastrophique, au bout de quelques jours, il y a du noir qui se met sur le bouchon et il faut nettoyer régulièrement l’embout, ça gâche vraiment le produit qui est pourtant super !”

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(French) - Posted 1 month ago

“Très bons produits mais la livraison à revoir.”

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(French) - Posted 1 month ago

“I've been looking for good skincare, and finally, iv found it 😁😁 I am super happy with my purchases and all the products I've tried. I have seen significant results since I started using Facetheory products. Will definitely recommend 👌”

Helpful Report

(English) - Posted 1 month ago

“I am satisfied”

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(English) - Posted 1 month ago

“Bon produit, juste les crèmes anti âge un peu trop grasse”

Helpful Report

(French) - Posted 1 month ago

“Je suis très contente d'avoir découvert vos produits”

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(French) - Posted 1 month ago

“Big fan of Facetheory, I love the clean non toxic quality, the wonderful, yet simple to navigate, range of targeted products, and the truly environmentally conscious packaging which is what attracted my attention in the first place.”

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(French) - Posted 1 month ago

“Très déçu”

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(English) - Posted 1 month ago

“It seem's to be a very natural products ans I like the simple and not expensive and luxury containers”

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(English) - Posted 1 month ago

“Bons produits la livraison était un peu longue!!! Quel est le meilleur hydratant peau sèche et rides….merci”

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(French) - Posted 1 month ago

“I have been using your products with no change to my problem skin.”

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Posted 1 month ago

“For me the products dont work. I feel they sit on the skin, rather than penetrate it and don't have a pleasant smell. They did not live up to the expectation I head based on the clever marketing.”

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(English) - Posted 1 month ago

“Love Facetheory products, reasonanble price with good results”

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(English) - Posted 1 month ago

“Bonjour j’adorais Facetheory avant , mais depuis le changement d’image et de packaging, je n’ai plus aucun historique en tant que cliente et j’ai perdu tous mes points fidélité.”

Helpful Report

(French) - Posted 1 month ago

“Tengo piel grasa con tendencia acneica, y la única cosmética que me ha ido súper bien es la de Facetheory. Muy muy contenta y he probado muchas marcas 😍”

Helpful Report

(English) - Posted 1 month ago

“Shipping and communication with company absolutely great! Wonderful product (don't usually wrote reviews, but thought I should with this one!). I have mostly dry, sensitive, acne prone skin. Thirty two and noticing fine lines. Been using for less than a month and have seen improvement in my dry skin not being so dry! Fine lines are smoothing. Has not broken me out whatsoever! Stellar product. Will be ordering again and looking into more of their products!”

Helpful Report

(Deutsch) - Posted 1 month ago

“Good Products with affordable prices, i like it😉”

Helpful Report

(English) - Posted 1 month ago

facetheory is rated 4.7 based on 37,037 reviews