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facetheory Reviews

4.7 Rating 37,473 Reviews
95 %
of reviewers recommend facetheory
4.7
Based on 37,473 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read facetheory Reviews
Visit Website

Phone:

07961785402

Email:

help@facetheory.com

Location:

20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
I’ve tried many cream for my son to reduce his ichthyosis for the past 14 years but this cream did the job, cleared the skin within 4 weeks. I’m so happy I came across this on google because I’ve tried many dermatologist with no cure.
facetheory 5 star review on 27th March 2022
Helpful Report
Posted 3 years ago
I was using face theory cream /serum all of last year. When I ran out. I didn't purchase straight away. This year my skin stared to become very dry again especially around forehead area. And mild patches /skin pigmentation started re appearing again. I feel when I was using the creams and serums regularly last year this did not happen. So I have repurchased the creams again and already skin is looking and feeling better.
Helpful Report
(English) - Posted 11 hours ago
I love these products great quality at a good price. So many products to choose from, a brilliant skin care routine for any skin type. I especially like the eye creams and skin firming night moisturiser. Cruelty free 👍👍
Helpful Report
(English) - Posted 1 day ago
J aime bien les produits avec des compositions bien claires et molécules actives
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(English) - Posted 2 days ago
I love packaging made of glass and metal that can be fully recycled. Products are great, effective and with the right consistence.
Helpful Report
(English) - Posted 2 days ago
I bought some new products recently as my skin is changing as I get older. Unfortunately my skin reacted really badly with at least one of these products after just 1 application, and brought my face out in tiny blisters which were incredibly sore, red and itchy. I was really disappointed and concerned as it was so painful and looked terrible, and after having tried different Facetheory products in the past I thought it would be fine. The customer service was great though, they processed a full refund for me and gave advice on how to treat the blisters and soreness and thankfully within about 5 days they had all calmed down.
Helpful Report
(English) - Posted 2 days ago
First time I have used these products and I am very happy with them. The SPF is great, works well, lightweight and doesn’t irritate my skin.
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(English) - Posted 4 days ago
Face theory is one of the best skincare brands on the market at such a good price point. I've been using face theory for a few years now and it's given me such good results, I always go back to them. I would rate the niacinamide (20%) and the tranexamic acid (5%) is excellent... They actually work, and really good value from money.
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(English) - Posted 4 days ago
Laiminga oda. Puikus aptarnavimas.
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(English) - Posted 4 days ago
I’m really enjoying the eye balm.
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(English) - Posted 5 days ago
Beautiful texture, have seen a notable difference in my skin since using the night products. Once I’ve finished my (other branded) day products I’m going to look at Face Theory. Love the type of packaging too, takes up less space, and more hygienic than a pot!
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(English) - Posted 5 days ago
My favorite new product line.finally found my favorite skin care I have some eczema happens on sides of nose when seasons change anything touches it burns like fire makes worse.Your stuff makes it better. won’t switch now I’ve worked for Lancome and Chanel’s good product but they’re full of chemicals Thank you for making a cruelty, free products not full of chemicals. You guys are the best. Thanks.
Helpful Report
(English) - Posted 6 days ago
I love the packaging and the fact it comes sealed and is more environmentally friendly. I live in NYC where it is currently 40 degrees so the cream wasn't rich enough as I have dry skin but otherwise very nice and to be honest I have only used it twice. I think it will be perfect as it gets warmer.
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(English) - Posted 6 days ago
I love finding facetheory. It hands down is the best thing I ever found, I was using a more expensive brand (medik8) and when it came to stocking back up I thought I would try this. My skin is glowing, my hormonal acne and brake outs are non existent. THANK YOU FACETHEORY.
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(English) - Posted 6 days ago
I really like the product. It doesn't feel greasy but has some spf protection.
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(English) - Posted 6 days ago
Très décue du produit, trop collant, texture que je n'apprécie pas même en utilisant peu de produit. Inutilisable pour ma part. Dommage vu le le prix. Je ne commanderai pas à nouveau. Sinon produit livré très rapidement. Rien à dire à ce niveau
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(English) - Posted 6 days ago
Worked after a week and don't even need to use anything else. Best on the market
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(English) - Posted 1 week ago
I'd been using serum and moisturiser and added face oil when buying from Facetheory. My skin is finally not dry. I don't know if it's the oil or a combination of all three. For years I had oily skin with acne and the menopause has given me dry skin. So I'm happy with the results.
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(English) - Posted 1 week ago
Les seuls produits qui fonctionne à merveille ! C'est la 1 ère fois que je vois une réel action sur ma peau ...j'achète pas du rêve , les produits ont vraiment la composition vendue vu l'amélioration de ma peau ! Et j'en ai essayé des marques ,même de très grandes marques avec aucun résultat ! Merci et continuez !
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(English) - Posted 1 week ago
Als sehr hautverträgliche Naturkosmetikprodukte liebe ich es, jeden Morgen und Abend mein Gesicht zu reinigen, mit Toner auszugleichen und zu pflegen. Mein Teint ist strahlend geworden.
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(English) - Posted 1 week ago
Good products, fast delivery, no problem
Helpful Report
(English) - Posted 1 week ago
facetheory is rated 4.7 based on 37,473 reviews