“Nice products. However, they sold me a product on line that looked in stock but actually wasn’t. After sales service experience could have been better when dealing with the issue.”
“The products are great, so I gave 4-stars - but the shipping time ZERO stars. It takes way too long to receive your products, at least 2-weeks! (I am not a new customer.) I’m sorry, but for such expensive skincare products, you can more than afford not to let your customers wait so long. At least aim for 5-business days to receive at most. I am only writing this because you sent an email today asking for me to leave a review, as “it’s been about a week since you received your order.” It startled me, as I know I hadn’t received yet. I did a quick search for my original order and tracking, and I am supposed to receive tomorrow. So clearly your email isn’t tracking when we actually receive our items. But 14-days is unacceptable, in this day and age of receiving online packages so quickly - or at least timely. Please do better!”
“I looooove face gym! I’ve been going once a month for the last year and also use all of the products and I’m always getting compliments on my skin! My favorite product is the collagen facial cleanser!”
“The collagen serum used for the purelift tool is great. I didn't appreciate how great until I tried another conductive serum to save some money, and I realized how much better the FaceGym version is. It glides better, it feels better and my skin always looks better after using it. Worth the price.”
