Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,272 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful service as ever. Another great set of lights from C&C”

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Posted 5 years ago

“Postage too high for replacement fuses even taking into consideration the argument that C&C have lowered the price of fuses. Just a bit dissapointing as have many cheaper lights where the fuses have lasted far longer.”

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Posted 5 years ago

“They are being given as a wedding present. I’m sure they will be very pleased with them as they have admired mine which my daughter gave me for Christmas.”

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Posted 5 years ago

“Excellent service Delighted with the product... they look beautiful in my newly decorated bedroom 😀”

Cable and Cotton 5 star review on 4th June 2019

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Posted 5 years ago

Hi Viv, Thank you so much for your review and the photos. They really do look fantastic.

Posted 5 years ago

“Excellent service. Balls are can I say amazing and utterly beautiful. Will be ordering lots more for my daughter’s flat and my house ready for christmas!”

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Posted 5 years ago

Hi Melissa, Thank you so much!

Posted 5 years ago

“Really pleased - good selection of ball colours to complement our new décor!”

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Posted 5 years ago

“Brilliant everytime”

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Posted 5 years ago

“Really pleased with the results, the balls were bigger than I expected but they look great both in the day time and lit up.”

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Posted 5 years ago

“I have two sets of the cotton ball lights over 5 years old and needed to replace 35 lights of one set. Couldn’t have been easier, and easily fitted the original cotton balls on the new set of LED light cable. So so pleased, a big thank you ☺️”

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Posted 5 years ago

“I have these all over my house and love them!”

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Posted 5 years ago

“Lovely product. Great quality. Have added the extra balls I ordered to the similar ones I bought when travelling around Thailand. Although now I just want to buy more of yours as the colours are fab. Box they came in was huge and contained bubbles wrap to fill the space. Maybe consider this and look at more recyclable options. ❤️”

Cable and Cotton 5 star review on 29th May 2019

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Posted 5 years ago

Hi Kate, Thank you for your lovely review and yes we 100% agree about using recyclable packaging. We have already changed our boxes to illuminate the plastic window and will be using a cardboard wrap in future too.

Posted 5 years ago

“Excellent product and customer service .”

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Posted 5 years ago

“Kate was brilliant - I love my lights. Thank you so much for sorting everything out, Jane”

Cable and Cotton 5 star review on 28th May 2019

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Posted 5 years ago

“Always lovely lights. I just always miss the offers!”

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Posted 5 years ago

“I was bought the Gin & Tonic set for my birthday, appropriately so! I loved them so much a bought some more for my bedroom! Look great who needs bedside lights now bright enough without being dazzling to the eyes! Now ordering more for my nieces new bedroom, and my daughter too! So highly recommended!”

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Posted 5 years ago

“Great quality and very fashionable, and customer service has always been second to none whenever I’ve visited their shop. Cable and Cotton is my first choice when it comes to fairy string lights!”

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Posted 5 years ago

“I’ve ordered a couple of times from Cable & Cotton after purchasing a set from a stockist. Lovely, efficient customer service & delivery. Thank you!”

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Posted 5 years ago

“I love love love my lights , perfect for my living room , fast service I can highly recommend them”

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Posted 5 years ago

“Super speedy delivery, colours were exactly what I was after. Cannot wait to put them up when I move into my new house!”

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Posted 5 years ago

“Great product and great service. Love the colours I chose, lights look beautiful on.”

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Posted 5 years ago

Cable and Cotton is rated 4.8 based on 3,272 reviews