Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,277 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of colours, good quality & great service came quickly once ordered”

Helpful Report

Posted 6 years ago

“Excellent value. Quick service”

Helpful Report

Posted 6 years ago

“Saw this at a friends house and decided to order some myself. Am highly delighted and love that you can make your own design. Would highly recommend”

Helpful Report

Posted 6 years ago

“I am SO pleased with these lights - they look beautiful round my fireplace! :)”

Helpful Report

Posted 6 years ago

“Delighted with my purchase. Beautiful lights.”

Helpful Report

Posted 6 years ago

“Colours as expected (good colour representation online), efficient delivery, products arrived well packaged and undamaged. Good that you can choose where the colours go on the string of lights, as I thought from the website when you ‘shuffle’ the colours that would be how they arrive. Great product and service- thanks very much - everyone who see’s them has commented on how good they look...”

Helpful Report

Posted 6 years ago

Dear Fiona, Thank you so much for your post and for pointing out that placing the balls onto your cable at home allows you the freedom to re-arrange them as you please! I really hope you enjoy your lovely new light set. Yours warmly, Kate

Posted 6 years ago

“Not my first order, not my last. Brilliant helpful customer service always and thrilled with the lights. Thank you!”

Helpful Report

Posted 6 years ago

Dear Felicity, Thank you so much for such a lovely post and your kindness too! I am delighted you love our lights so much and hope you enjoy them for a long time to come... Yours warmly, Kate

Posted 6 years ago

“This is my second set of lights from Cable and Cotton and they are just fab. They really enhance a space and my two young sons love theirs. This set was purchased ready for Christmas and I can’t wait to get them up. Excellent website, great customer service and great delivery times.”

Helpful Report

Posted 6 years ago

Dear Nicola, Thank you so much for your kind post - we are delighted you and your boys love the lights so much! They will look fabulous over Christmas too... Yours warmly, Kate

Posted 6 years ago

“Prompt delivery and great quality”

Helpful Report

Posted 6 years ago

“I ordered the rainbow set, such beautiful bright colours! Very pleased with my purchase”

Helpful Report

Posted 6 years ago

“Really pleased with the lights and the efficient service”

Helpful Report

Posted 6 years ago

“Absolutely beautiful thank you. I got 2 sets of 35 cotton ball lights, white for me and pinks/greens for my niece. My niece loved the present and especially selecting her own colours.”

Helpful Report

Posted 6 years ago

Dear Sue, Thank you for your lovely post - I am so glad your niece loves her lights too! I have two nieces who also adore them - choosing the colours makes it such fun! Yours warmly, Kate

Posted 6 years ago

“Love the range of products and colours”

Helpful Report

Posted 6 years ago

“Lovely lights as always. As well as choosing my own colours, I would like to pick the number of each colour within the set.”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you for your post - yes it can be a challenge to get the exact right number of colours when you choose your own via the shuffle method. You can buy the balls separately in the replacement section or, next time, just let me know what you would like via the email address below, and I can place a manual order for you. hello@cableandcotton.com Yours warmly, Kate

Posted 6 years ago

“Great quality product and packaged very well. Lights look gorgeous in my little boy’s room to add a pop of colour and are a perfect low light for bedtime!”

Helpful Report

Posted 6 years ago

“I did not expect to have to self-assemble the lights.”

Helpful Report

Posted 6 years ago

Dear Sara, Thank you for your email; yes, self-assembly is part of this product, although I am sorry you did not realise this. To pre-assemble all the hundreds of orders for our customers in exactly the way they would like them to be done would take a lot of time, and therefore increase the cost of the product. Doing it at home allows the customer to re-arrange the colours themselves. I do hope you enjoy your new lights. Yours sincerely, Kate

Posted 6 years ago

“I saw these while I was on holiday in Scotland. I was not disappointed with them at home. They are lovely, suit my colours in living room exactly. Thanks.”

Helpful Report

Posted 6 years ago

Dear Jean, Thank you for your lovely post - I am really glad you like your new lights and that they match your living room decor too! Yours warmly, Kate

Posted 6 years ago

“Very happy with my order.”

Helpful Report

Posted 6 years ago

“Everything excellent - lovely product!”

Helpful Report

Posted 6 years ago

“So pleased with our custom fairy lights which we ordered for our son's jungle-themed bedroom. Kate was very helpful in suggesting which colours would work based on our scheme and our order was processed very promptly. Thank you, they look great!”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you so much for your lovely post - I do remember the jungle themed bedroom and really hope your son love his new lights too! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,277 reviews