Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,277 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great people offering a great service!”

Helpful Report

Posted 6 years ago

Thank you, dear Paul for such a nice post - very welcome indeed! I hope you enjoy your lovely lights... Yours warmly, Kate

Posted 6 years ago

“Quality product, looks stunning in any room, I have three sets so far :) Excellent customer service too xx”

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Posted 6 years ago

Dear Karis, Thank you for your lovely post - how kind of you! I have three sets too - always room for more?! Yours warmly, Kate

Posted 6 years ago

“Excellent service, great quality products. We enjoyed choosing the colour combinations of lights for my daughter's room. Order arrived only a few days later. The lights look stunning hanging around the eaves of her room. Although they seemed relatively expensive, you do get what you pay for, they are fabulous! Far better than any string of any standard fairly lights! Fabulous helpful staff too.”

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Posted 6 years ago

Dear Caroline, Thank you for your really lovely post - I am so glad you like the way you can choose your own colours as this is our USP...I bet the lights look fabulous and will give your daughter lots of pleasure over the winter months too. Yours warmly, Kate

Posted 6 years ago

“Great products, swift delivery, helpful suggestions.”

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Posted 6 years ago

“Was a little hesitant about getting this (my wife's idea!), but have to say we're both absolutely delighted with the results. The website is fantastic to use and the product matches the quality. I'm a convert!”

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Posted 6 years ago

Dear Martin, Thank you for taking the time to post - I am so glad you both like them! My husband has no choice in the matter but seems to live with them quite happily! I am also happy you found the website easy to navigate - always good to know. Yours warmly, Kate

Posted 6 years ago

“I haven’t teceived parcel or any information regarding shipment, is this company a scam??”

Helpful Report

Posted 6 years ago

Dear Maria, Thank you for your post which was most upsetting to read. Your order was placed on 24.09.18, and sent out immediately on 25.09.18. The order confirmation email and shipment confirmation email is automatically generated by our system and emailed to you directly but does sometimes go to people's spam / junk mail. I am sorry you did not see it in your inbox. I am emailing you directly with the relevant tracking number and details, and in the meantime apologise that you have had this experience. Yours sincerely, Kate

Posted 6 years ago

“Great selection of colours & it’s good that you can change the colour scheme with replaceable balls,quick delivery.”

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Posted 6 years ago

“Lovely lights look beautiful but they can dent a little when putting the LED bulb in, but mostly fab and slotted in well.”

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Posted 6 years ago

Dear Anon, Thank you for your post - I hope you were able to get rid of any slight dents from placing the balls onto the LED lights. This can be done by gently tugging on the cable and light - the dent disappears as the ball goes back into shape. I really hope you like your lovely new lights. Yours warmly, Kate

Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“I ordered two more colours to add in with my existing cable. Really pleased.”

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Posted 6 years ago

“My third set of C and C lights, absolutely love them.”

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Posted 6 years ago

“Perfect”

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Posted 6 years ago

“Another lovely string of lights🌟”

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Posted 6 years ago

“Easy to order and very quick delivery. The light are so easy to assemble and the quality is very good too. Will definitely buy more!”

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Posted 6 years ago

“Communication was friendly, prompt and helpful. Really pleased with the presentation and the items themselves. Thank you”

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Posted 6 years ago

Dear Jon, Thank you for your lovely post; I am glad the customer service was helpful and also that you like the product too. Yours warmly, Kate

Posted 6 years ago

“I replaced an old cable with a new LED cable which I'm very pleased with. Very efficient prompt service.”

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Posted 6 years ago

“Brilliant service, quick delivery & easy to assemble. These look great in our baby’s nursery!”

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Posted 6 years ago

Dear Amy, Thank you for your lovely post - I really think the fairy lights look fantastic in nurseries and that babies like them twinkling away too! I am so glad you and your baby enjoy them... Yours warmly, Kate

Posted 6 years ago

“Beautiful product really well made I was super pleased with the delivery time and overall effect would definitely recommend.”

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Posted 6 years ago

“Great product, we have several colourways, speedy delivery too.”

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Posted 6 years ago

“Beautiful lights with lots of compliments already”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,277 reviews