Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,271 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love them! I was going to order about 10 years ago! Never did, but thought I would this year as I remembered how much I wanted them...”

Cable and Cotton 5 star review on 24th December 2020

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Posted 4 years ago

“Luv my lights,change colours as room colours change 🤗excellent products and fantastic customer service. 5star”

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Posted 4 years ago

“Beautiful lights. Have bought several sets now and never failed to be disappointed. Quick efficient delivery. Excellent customer service. Totally addictive so be warned ....you won’t stop at one set 🤩”

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Posted 4 years ago

“order arrived promptly and was correct and the colours are fabulous”

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Posted 4 years ago

“I ordered the cotton ball lights in November, received a picture from dpd a couple of days later of the parcel on my doorstep, but no parcel to be seen! I was convinced I'd have to write it off as one of those. Decided to email them anyway to let them know, Alexis was really understanding and sent a replacement parcel straight away, which arrived the next day - thank you! They look great, and the build quality seems really good. They are more expensive than other lights, but they have a usb connection and are very energy efficient - I run them off my solar system.”

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Posted 4 years ago

“Fantastic site, fast delivery and great products”

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Posted 4 years ago

“Fast, efficient service and the lights are beautiful and well made, i am delighted with them !”

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Posted 4 years ago

“Great product, with a fantastic range of subtle colours. The service is excellent. I keep wanting to buy more sets though..”

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Posted 4 years ago

“Love these lights they have made my room feel so cozy. I used the customised feature to choose my own colours and they came out just how I pictured.”

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Posted 4 years ago

“Very quick delivery good collection of colour.”

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Posted 4 years ago

“Friendly and helpful customer service, good quality products.”

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Posted 4 years ago

“Found you years ago.... love everything... service and choice excellent.. Will be ordering more in the new year”

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Posted 4 years ago

“I have 3 sets of string lights and wouldn't buy them from elsewhere. The quality is great, colours beautiful and delivery always good. I love them!”

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Posted 4 years ago

“Can choose your own colours and I’m absolutely delighted with my combination. They’re just perfect. Easy to assemble. Super quick delivery. Thank you.”

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Posted 4 years ago

“I just love these lights, ordered Christmas colours to try which are so cosy and classic but I have ordered more to match my decor so I can look at them all year round. Good quality and beautiful lights.”

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Posted 4 years ago

“Full marks for fast efficient answers to questions and delivery but I have taken two points off as the delivery charge came as a bit of a shock only to be discovered once you have clicked the final purchase submit button. Yes, the delivery charge is shown in FAQs (not immediately obvious). A link at the bottom of the page is more common "Delivery Charges" but at the very least the charge should be shown on the checkout page before you make the payment. I feel this is a bit underhand and I would probably not have purchased if I had known the charge was £5.95”

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Posted 4 years ago

“This is my first purchase and definitely won't be my last. I chose the 'Indian Summer' colour combination and have to say both the colours and the product exceed my expectations. Excellent product and customer service.”

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Posted 4 years ago

“Absolutely love my lights, they create a love atmosphere :)”

Cable and Cotton 5 star review on 6th December 2020

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Posted 4 years ago

“My second purchase from Cable and Cotton, the original being over 10 years ago. Those lights are still going strong, but I wanted to switch up the colours, something that being able to buy new balls allows for without having to buy everything from scratch. I love the product and so I added a new set to brighten up my little one's nursery too! The lights are great quality, the longevity speaks for itself.”

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Posted 4 years ago

“Very happy with the product, so much so, it was my 4th order and more to follow as family members have hinted they will make a nice Christmas present!!”

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Posted 4 years ago

Cable and Cotton is rated 4.8 based on 3,271 reviews