Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,276 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From delivery to installation perfect. Thank you. Instructions so helpful which made the procedure very easy. Love love them on my bedstead.”

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Posted 6 years ago

“Excellent product and fantastic service, shame the battery option has not been available each time I go to your site”

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Posted 6 years ago

Dear Victoria, Thank you for your lovely post - we are delighted you like the product and the service too! I am sorry about the delay in getting in battery packs - these are due in next week so do get in touch with me at hello@cableancotton.co.uk for more info then. Yours warmly, Kate

Posted 6 years ago

“everything I have ordered has been great and I love all the colours that you do.”

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Posted 6 years ago

“I've been meaning to buy some for ages...had them in my basket for months...a set for my baby girls room (all pinks and purples) 🦄💜💞 a set for my living room mirror and a set for my Xmas tree to give it a new lease of life 🎄. I'm tempted to order more, they make such a difference to a room :) I've sent some pics but can't delete a pic of my child! Obviously this isn't the correct photo!”

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Posted 6 years ago

Dear Keelie, Thank you so much for you fabulous post and lovely pic too - we are delighted you and your daughter love them so much! Yours warmly, Kate

Posted 6 years ago

“Love love love my lights!!”

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Posted 6 years ago

“Stunning lights both on and off. Easy to assemble. Well packaged.”

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Posted 6 years ago

“Beautiful lights exceeded my expectations, excellent packaging and fast delivery”

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Posted 6 years ago

“I absolutely love my lights! Fabulous customer service too”

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Posted 6 years ago

“Answered my email query within a couple of hours or less, very helpful.”

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Posted 6 years ago

“Love my cable and cotton lights I purchased with a gift voucher from a family member”

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Posted 6 years ago

“Really pleased to find the string of lights sold separately to the cotton balls. Thank you.”

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Posted 6 years ago

“Lovely quality product, well presented and delivered on time. Thank you!”

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Posted 6 years ago

“love their products, easy to use website and swift delivery.”

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Posted 6 years ago

“Brilliant 😊”

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Posted 6 years ago

“As the white fuse bulb has gone on several occasions I would like to just be able to buy fuse bulbs separately and think £3+ postage is rather excessive for such a tiny package.”

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Posted 6 years ago

Thank you for your post - I do understand about the fuse bulbs. The spare bulb packs used to cost £2.95 but the warehouse put the p&p price up from £2.95 to £3.95. We felt that we did not want to pass this cost onto our customers which is why we then reduced the pack of spare bulbs to £1.95 to compensate. This is well below their retail value and so we cannot lower the cost any further. It is unlikely that you will find a retailer who stocks / sells these type of bulbs anymore because we went over to LED lights last year and all our wholesalers now stock these. I am sorry. Yours sincerely, Kate

Posted 6 years ago

“Great service and advice. Love Cable & Cotton items!”

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Posted 6 years ago

Thank you for such a lovely post on this dreary rainy day! May the lights bring you lots of warmth and joy! Yours warmly, Kate

Posted 6 years ago

“Wonderful service and a gorgeous product. Thank you.”

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Posted 6 years ago

Thank you so much for such a nice post to start this rather cold grey day! I very much hope the lovely lights are brightening up your winter! Yours warmly, Kate

Posted 6 years ago

“Brilliant Customer Service!”

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Posted 6 years ago

Dear Richard, Thank you for such a nice post on this rather cold grey day! I very much hope the lovely lights are brightening up your winter! Yours warmly, Kate

Posted 6 years ago

“Very fast shipping, thank you!”

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Posted 6 years ago

“Great service and communication. Thrilled with my 'choose my own' string, my room is complete.”

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Posted 6 years ago

Dear Elizabeth, Thank you so much for such a kind post - I am delighted I could be of help! I hope you enjoy your lights especially over the winter season! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,276 reviews