Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a ceiling lampshade. Instructions very clear and worked perfectly. Lampshade looks great.”

Helpful Report

Posted 6 years ago

“I have been eyeing up a set of your lights for a while, eventually taking the plunge and buying after we decorated our daughters room and I am so glad I did. I have envy when I switch them on in the evening for her! They are so beautiful, the colours are fab together and on opening the parcel I gasped in delight at how they were laid out in the box, presentation was fab. Well done on your great product, I’ll definitely be recommending (and possibly purchasing for other rooms).”

Helpful Report

Posted 6 years ago

Dear Emma, Thank you for such a lovely post - you really appreciate the product which we value immensely too! It's funny; I started with a set in my son's bedroom and then got one for my own - now the lights are also in the living room and kitchen! I hope your home is filled with light! Yours warmly, Kate

Posted 6 years ago

“Such a range of colours, they really have a very uplifting effect”

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Posted 6 years ago

“Thank you for fulfilling my order”

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Posted 6 years ago

Dear Anon, Thank you for your post - it's a pleasure! We hope you really like the lights too. Yours warmly, Kate

Posted 6 years ago

“Stunning, top quality beautiful fairy lights. They arrived safely, were well packaged and work perfectly. We love them.”

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Posted 6 years ago

Dear Anon, Thank you for your lovely post and also the fab photo of your lights in the garden - perfect for these warmer sunny days we are having (just do not leave them out in the rain!). Wishing you a lovely Summer! Yours warmly, Kate

Posted 6 years ago

“Look amazing now I’ve finished putting them together...but putting them together was a right faff!”

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Posted 6 years ago

Dear Anon, Thank you for your post - I am really glad you feel it was worth the effort of placing the balls onto the LED lights and hope you love them! Yours warmly, Kate

Posted 6 years ago

“Nice and cuddly.”

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Posted 6 years ago

Dear Iain, Thank you for your fun post - our lights have never been called cuddly before! I am glad you like them - enjoy! Yours warmly, Kate

Posted 6 years ago

“Loved my ‘rainbow’ lights they arrived promptly and in a lovely box and were easy to assemble.”

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Posted 6 years ago

Dear Katie, Thank you for your lovely post and fab photo - isn't Rainbow gorgeous! Cheers us all up whatever the weather! I hope you can enjoy it all year round... Yours warmly, Kate

Posted 6 years ago

“Great service from Kate. My order dispatch email didn’t arrive, Kate checked and sent the order out immediately with next day delivery and refunded postage. Fairy lights, as usual, are beautiful.”

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Posted 6 years ago

Dear Claire, Thank you for your kind post, and your patience while we sorted your order out for you - I am so glad you love the fairy light set and that it all worked out ok in the end! Yours warmly, Kate

Posted 6 years ago

“I have being buying this brand of fairy lights for years now and I love them! I also love the new LED lights, much safer and give a lovely glow. Bit disappointed that you now have to buy the wall plug separately though at the price the lights already cost, I feel it should be included. I will continue using however as the lights themselves are beautiful.”

Helpful Report

Posted 6 years ago

Dear Katie, Thank you for your thoughtful post. I am so glad you love our lights - thank you so much for being such a loyal customer over the years too. The new LED cable comes with a usb port and without a plug because when we launched it, a lot of customers already had spare mobile phone charger plugs they could use with it that we opted to sell the plug separately. I do hope you feel the lights are worth it and also that you like the new LEDs too. Yours sincerely, Kate

Posted 6 years ago

“Always great service and lovely products. This is the third set I have purchased as gifts and everyone loves them.”

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Posted 6 years ago

Dear Anon, Thank you for your kind post - it is so good to know that you like both the product and the service too. How lovely that you are gifting them - they make such a great (unusual!) present! Thank you so much for your continued custom. Yours warmly, Kate

Posted 6 years ago

“Lovely, thanks!”

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Posted 6 years ago

“I absolutely love my rainbow fairy lights set. I was a bit worried about fitting the delicate lampshades onto the cable and bulbs myself, but once I'd mastered the first few the rest were easy enough. I'd definitely buy from Cable & Cotton again!”

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Posted 6 years ago

“The rainbow lights look lovely in my daughter's bedroom!thank you!”

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Posted 6 years ago

“Great service and fast delivery. Lights came well packed. Love my lights, they are lovely and bright. Love the colours.”

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Posted 6 years ago

“Good quality and easy to use”

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Posted 6 years ago

“This is the second set of lights we have bought and we love them!”

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Posted 6 years ago

“Service excellent. As we ordered a standard set of lights we had expected these to be made up for the price rather than have to "do it yourself" which is rather daunting and I have yet to complete so aren't enjoying my lights yet!”

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Posted 6 years ago

“Absolutely stunning product at a very reasonable price plus great customer service too!”

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Posted 6 years ago

“Beautiful lights. Great service and well presented”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews