Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,272 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely lights, created mellow atmosphere- 3 year old loves them and turning on and off a really hit.”

Helpful Report

Posted 5 years ago

“Just upgraded my lights to LED’s They look even better than before. 🤩”

Helpful Report

Posted 5 years ago

“Great product, fast delivery”

Helpful Report

Posted 5 years ago

“Lovely product, i enjoyed being able to choose the colours to make a custom set matching my daughter’s bedroom theme. She loves it, and plays with the dimmer to use them as a night light. The customer service is brilliant, i had received a slightly damaged cable and they sorted it out promptly sending a new one. The set is easy to assemble once you get the hang of it (but carefully prepare the order of the balls as they are more tricky to remove). Will definitely order again as there are so many other gorgeous colours.”

Helpful Report

Posted 5 years ago

“Always bought from them, have done for years. Excellent customer service and trusted products. Don’t buy cheap alternatives as you’ll pay twice. Great company.”

Helpful Report

Posted 5 years ago

“I love cable and cotton! My house is filled with their beautiful lights! I have purchased the inflatable solar powered lights as a gift and think they're brilliant. They don't take long to charge and have a weight at the bottom so don't blow away. Really pretty for the garden!!”

Helpful Report

Posted 5 years ago

“Love these lights! Arrived quickly and easy to assemble.”

Helpful Report

Posted 5 years ago

“Excellent service and very fast delivery - the lights are really great quality too. Thanks Cable & Cotton !”

Helpful Report

Posted 5 years ago

“The lights are fantastic we love them!! really really well made, packaged and a great product. My only thought was that when we ordered the lights on the website we spent AGES clicking through the order of the lights with the 'Random' button as we thought this was how the lights would be when we got them and would be pre=made in this order - but you position the lights yourself when they are delivered. But overall we love them! they look amazing in our nursery”

Helpful Report

Posted 5 years ago

“Great service on replacement light string. Brilliant to be able to revive and old set with led lights.”

Helpful Report

Posted 5 years ago

“Having purchased from C&C on previous occasion I just decided to treat myself to another collection. Easy to put together and the USB cable is really handy. Impressed with delivery time too!”

Helpful Report

Posted 5 years ago

“Amazing lights! Great company to deal with... will definitely be buying more and recommending”

Helpful Report

Posted 5 years ago

“My order arrived promptly and my solar globe started working that very same night. Luminous colours which keep changing. Wonderful!”

Helpful Report

Posted 5 years ago

“Great product & great service! Would recommend to friends in a heartbeat”

Helpful Report

Posted 5 years ago

“Had a query with my order and received a really lovely email back assuring me that everything was fine with my order and it was on its way. Products arrived well packaged and look great!”

Helpful Report

Posted 5 years ago

“Great product and very pleased with my lights - I love them - the only downside was no order acknowledgment!!”

Cable and Cotton 4 star review on 2nd September 2019

Helpful Report

Posted 5 years ago

Hi, fabulous photo thank you for sharing. I am really sorry we had a slight technical issue with our website not sending out the order confirmations. All is now fixed! As a small family run business we can not always get to the phone but we are here on the email all the time! Best Wishes C&C

Posted 5 years ago

“Excellent service. Personal and prompt. The cotton balls are a wonderful product.”

Cable and Cotton 5 star review on 2nd September 2019

Helpful Report

Posted 5 years ago

Thank you Pauline! Looks fantastic

Posted 5 years ago

“Fabulous product. Brilliant that you can buy different colours and interchange them. They come so well packaged. I have Cable & Cotton in every room of my house. So you could say that I adore them.”

Helpful Report

Posted 5 years ago

“beautiful product and such great quality! the colours are so stunning and my order came in super speedy time! makes my new uni room feel cosy and cute already!”

Helpful Report

Posted 5 years ago

“Amazing range of colours Fast service Liked the video demo too!”

Helpful Report

Posted 5 years ago

Cable and Cotton is rated 4.8 based on 3,272 reviews