Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really cute lights and good quality, they give off a lovely glow under daughter's cabin bed/reading nook! Prompt service too. I have to say though they are a bit pricey.”

Helpful Report

Posted 7 years ago

Dear Anon, Thank you for posting a 5 star review - I am delighted that your daughter loves them too. The new LEDs are we hope well worth the investment as they are made to last! Yours warmly, Kate

Posted 7 years ago

“These are just lovely, they are for my daughter's room but am delaying the move, as they are such a happy pop of colour in our living room on these dark days, lovely product, highly recommend to all. Lovely to choose your own colours too!”

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Posted 7 years ago

“Great service, great lights!!”

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Posted 7 years ago

“Love the colours. So warm. Looking around the house now to see where I can put more!”

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Posted 7 years ago

“Just perfect! Better than I imagined. Great customer service too, quick email responses to help me choose the best colour combination for my b/g twins nursery”

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Posted 7 years ago

Dear Anna, I am delighted you love the lights! And so glad you got the right colour combination for your boy/girl twins...Thanks so much for posting - it is always lovely to know that colour advice has gone well! Wishing you all a lovely 2018! Yours warmly, Kate

Posted 7 years ago

“Wonderful lights!”

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Posted 7 years ago

“Prompt service .....love the colour range and opportunity to change the look”

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Posted 7 years ago

“So pleased with my lights i purchased from you. Highly recommended.”

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Posted 7 years ago

“Nice products, good customer service. Simple as that!”

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Posted 7 years ago

“A very efficient service! I love my lights ! Thank you !”

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Posted 7 years ago

“Super fast delivery. The quality is very good and the colours are beautiful.”

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Posted 7 years ago

“Prompt delivery”

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Posted 7 years ago

“Lady i spoke to very pleasent & helpful.The space between the balls not as long so overall does not cover my branches aswell.”

Helpful Report

Posted 7 years ago

Dear Julie, Thank you for your post; I am really glad you had help on the phone - and am also sorry that your cable was not long enough to cover the tree as required. It would be really helpful to know what size tree you had and the length of cable you got, so that we can help our customers get it right in future, so if you can email me at hello@cableandcotton.com I would be most grateful. Wishing you a wonderful 2018! Yours warmly, Kate

Posted 7 years ago

“Arrived promptly, as described. Happy with the lights in the gloom of January.”

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Posted 7 years ago

“Incredible! They have brightened up an otherwise boringly white room. Thank you!”

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Posted 7 years ago

“Daughter absolutely loves the lights we bought for her room, they give off a lovely warm glow. Excellent quality, easy to put together, lovely packaging and a super quick delivery! Will be back for more!”

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Posted 7 years ago

“Have bought several sets over the years for myself and for presents. All have been excellent. Am always recommending you to friends.”

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Posted 7 years ago

“Excellent service. Lights look beautiful in daughter's bedroom. Will be placing an order for more lights in the future.”

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Posted 7 years ago

“Sterling customer service, friendly, very helpful, and even gave me the exact list of what to order based on my vague requirements. Hugely impressed and the lights look wonderful!!”

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Posted 7 years ago

Dear Gordon, What a lovely post to read in the middle of January just after Blue Monday! Thank you so much for taking the time to write such a nice comment. I am really glad you like your lights - enjoy! Yours warmly, Kate

Posted 7 years ago

“The fuse bulbs keep blowing and I can only buy replacements in sets”

Helpful Report

Posted 7 years ago

Dear Emma, Thank you for your post; I am sorry that you need to buy more packs of spare bulbs than you require. Please do get in touch with me at hello@cableandcotton.com and I will see what I can do for you regarding spare white-tipped fuse bulbs. I look forward to hearing from you. Yours sincerely, Kate

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews