Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,276 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely colourful lights, I would have them in every room! 😊”

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Posted 6 years ago

“Delivery late ..disappointed as ordered for a birthday present .”

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Posted 6 years ago

Dear Anon, I am so sorry the item arrived two days late for your friend's birthday - as explained by email it is a very busy time for us, but it is always disappointing when this happens, so I do apologise again for the delay. I very much hope that your friend loves the new lights now they have been received. Yours sincerely, Kate

Posted 6 years ago

“I was very pleased with the lights they are a christmas present and I am sure they will be delighted with them.”

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Posted 6 years ago

“Lovely lights but be warned they drain a power stick quite quickly”

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Posted 6 years ago

“Amazing - red time ordering & love your products & service! Lights are always admired. Recommended to many friends :)”

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Posted 6 years ago

“Lights make a beautiful present! Had a problem with delivery because of Black Friday's enormous response but Kate quickly sorted it so, top marks all round.”

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Posted 6 years ago

“Have bought two sets, one for a bedroom and one as a Christmas decoration. Great service, great product. Will buy again, and wholeheartedly recommend.”

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Posted 6 years ago

“Lovely lights - very easy to pick and mix your own colour scheme.”

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Posted 6 years ago

“Love these lights 😀”

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Posted 6 years ago

“Absolutely stunning - couldn’t be more please with my lights”

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Posted 6 years ago

“I was really happy with the quality and vibrancy of the balls but was disappointed that I had to string them myself. Overall though I would buy again!”

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Posted 6 years ago

“Delivery late after I expect before hand to gift party baby shower so little disappointing but cable ball is absolutely beautiful and look safe for kids I please with it”

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Posted 6 years ago

“The new cables with switches on are a fab improvement.”

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Posted 6 years ago

“Fabulous selection of colours. Very happy with my order.”

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Posted 6 years ago

“Lovely lights, delivered quickly too - very happy 😊”

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Posted 6 years ago

“A bit disappointed, delivery was slow, I thought they would come made, so when I designed them that’s what I thought I would get, I ordered a plug as it seemed you did not get one, and then I end up with two.. having paid an additional 4.95.”

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Posted 6 years ago

Dear Anon, Thank you for your post and feedback - it has been a very busy time for us and I do apologise for the later delivery than usual. The product is self-assmebly as we cannot do this for every order we sent out - it would not be cost / time effective. A lot of our customers like assembling the colours themselves but I do understand that it does not suit everybody. I hope you like your lights once they are assembled. You are correct that you do not get a plug with your order unless you order and pay for one - so you were sent an extra one in error by the warehouse which perhaps you can find a good use for. Yours sincerely, Kate

Posted 6 years ago

“Perfect Christmas pres for my daughters new bedroom!”

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Posted 6 years ago

“Absolutely thrilled with my beautiful ladies lights, the have added some wonderful Christmas sparkle to my home. Fantastic service.....highly recommend. Thank you”

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Posted 6 years ago

Dear Joanne, What a lovely post to read on this cold wet day! Thank you so much for your enthusiasm - I am delighted you love your ladies nights lights (sounds like a lot of fun!)... Yours warmly, Kate

Posted 6 years ago

“Lovely quality product”

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Posted 6 years ago

“I have these lights all over my home. Every time I visited Brighton I would leave with another set. Was devastated to see the shop had closed on my last visit but I’ve continued to buy online. Service is brilliant, still loving the product!”

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Posted 6 years ago

Thank you dear Kirstie for your lovely post - yes we miss the Brighton shop a lot too! But I am so glad you could transition to buying online, and that you continue to love the lights... Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,276 reviews