Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,251 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 8th December 2024

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Really helpful with quick turnaround. Product is great. I have ordered 4 sets and spare lights from them over several years. My grandchildren have them in their rooms.”

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Posted 6 months ago

“Gorgeous lights! Will be back for more ❤️”

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Posted 6 months ago

“Easy to order, arrived quickly. Well packaged. Really pleased with products.”

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Posted 6 months ago

“Great product with so much customisation available.”

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Posted 6 months ago

“Always a very helpful company and love their lights! I have two sets of indoor and one set of festoon.”

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Posted 6 months ago

“I purchased some lights from Cable and Cotton probably 10 years ago, they still work perfectly fine but I wanted to swap the colours for something cheery so bought some new coloured balls...it was a string of 35 and couldn't justify all-new at £1.20 each so I chose 16 in jazzy colours to mix with the older ones. They look amazing! The old ones were dusty and faded, I have recycled them by put thread on them, extended the hole and hung them in the garden for bugs to hide in.”

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Posted 6 months ago

“Excellent service, quick and efficient.”

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Posted 6 months ago

“Only half the order has arrived. I have fairy lights but no shades for them. Have complained but no response so far.”

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Posted 7 months ago

“Great service, my enquiry was dealt with very quickly and delivery was very fast. I have been buying from you for years and you have remained super . Thanks”

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Posted 7 months ago

“Delighted with the lights. 2nd purchase but different colours”

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Posted 7 months ago

“What a great experience from start to finish! Your website is easy to use, pre-made strings are stunning and build your own is so fun and easy!! From placing the order to the delivery we were notified every step of the way. Can't forget to mention the care and detail in the packaging. I can see you truly do take great pride in ypur business!! I cant wait to place my next order!!”

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Posted 7 months ago

“Lights look good quality , lovely colours.”

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Posted 7 months ago

“Great quality, fast delivery and great effect”

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Posted 7 months ago

“Love the product, have purchased several for self and as gifts. Cheer up darker spaces, add a bit of fun to a room.”

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Posted 7 months ago

“Bought an extension for an existing set of the companies festoon outdoor lights, ordered filled promptly, postage seemed a bit excessive. A robust product.”

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Posted 7 months ago

“Brilliant! There was a technical hitch and it was dealt with beautifull. The product is gorgeous. Many Thanks Cable and Cotton.”

Cable and Cotton 5 star review on 27th April 2024

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Posted 7 months ago

“Lights look great in the garden”

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Posted 7 months ago

“Good customer service & beautiful products”

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Posted 7 months ago

“I love my cotton ball lights, they are perfect colours and look absolutely stunning. Fab efficient helpful service. Highly recommend Cable and Cotton. Thank you!”

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Posted 7 months ago

“Superb service. My old ancient lights had finally given up and I enquired whether the new LED replacement strings would fit the cotton balls I already had from my old lights (to save having to buy all new, as it seemed such a waste). I received a positive reply, so placed the order and a replacement string arrived really quickly. The lights are fab and were easy to fit. I am glad I bothered to get them from here rather than a generic light string as these are tailored specifically for the cotton balls. Brilliant service and will definitely recommend.”

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Posted 7 months ago

Cable and Cotton is rated 4.8 based on 3,251 reviews