Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,272 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's a bit naughty to sell the usb light strings without an electrical plug on the end - when I received my LED lights they were useless and I had to order a plug and wait until the separate plug arrived. Maybe I missed the info that stated they were plug-less!”

Helpful Report

Posted 4 years ago

Hi Claire, the plugs are an add on item on the website as so many people already have USB plugs or they may not want a plug at all and use with a USB port or USB power bank. It was after a lot of customer feedback that we made the plug and other accessories an add on item. It does explain all of this very clearly on the website and the add on plugs are right there underneath the light sets so I am sorry you missed it. 'All of our cables come with a USB fitting as standard and can be used with any USB port and with any USB plug.'

Posted 4 years ago

“Great fairy lights, I have two sets. Thinking about getting a third for my van.”

Cable and Cotton 5 star review on 11th February 2020

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Posted 4 years ago

“Excellent and quick delivery!”

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Posted 4 years ago

“It arrived on time and my bro loved them 👍🏼”

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Posted 4 years ago

“excellent product excellent service”

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Posted 4 years ago

“Brilliant website, easy to order, good product at a good price, spot on!!”

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Posted 4 years ago

“Lights look beautiful,very good delivery service.”

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Posted 4 years ago

“Bought for a granddaughter who LOVES the lights!”

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Posted 4 years ago

“Excellent service, quality items prompt delivery, highly recommended, Thankyou!”

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Posted 4 years ago

“The lights are just beautiful! Such a great concept, loved being able to tailor the lights exactly to my children’s bedrooms. They are both so happy with their lovely new lights, thank you Cable & Cotton”

Cable and Cotton 5 star review on 6th February 2020

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Posted 4 years ago

“Had the lights for a while but a fault developed on the cable, spoke to cable and cotton and a new cable was sent out the following day, all good again, excellent customer service. Thank You.”

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Posted 4 years ago

“..........”

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Posted 4 years ago

“The service is excellent and very fast. The lights are so beautiful!!!”

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Posted 4 years ago

“Gorgeous colours!”

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Posted 4 years ago

“Excellent customer service and a quick exchange.!”

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Posted 4 years ago

“Very efficient and good quality products”

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Posted 4 years ago

“I have 3 sets of your lights and love them they make such a difference to a room x”

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Posted 4 years ago

“Excellent quality lights, well packed and look great in my bedroom”

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Posted 4 years ago

“Lovely quality and fast efficient service- thank you.”

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Posted 4 years ago

“It was all good; easy transaction and excellent goods delivered quickly and well packed.”

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Posted 4 years ago

Cable and Cotton is rated 4.8 based on 3,272 reviews