Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It took me ages to chose my colours as there was so much choice. I am really pleased with the finished result and the lights look lovely. I now want more in other parts of the house. Delivery was also very prompt.”

Helpful Report

Posted 6 years ago

“I ordered a set as a gift for my god daughter’s birthday in Switz. She loves them!! Thank you”

Helpful Report

Posted 6 years ago

“I love these products, purchased string lights a few years ago and decided to give them a face lift with some new colours, was not disappointed, well packaged and very quick delivery.”

Helpful Report

Posted 6 years ago

“Really pleased with my rainbow lights. Look great in my children's playroom. Thank you!”

Helpful Report

Posted 6 years ago

Dear Julie, Thank you for your post - Rainbow does look fantastic, especially in children's rooms. I have one in my kitchen and everyone loves it too! I hope your children enjoy it... Yours warmly, Kate

Posted 6 years ago

“Love your lights, this us my second set, perfect to brighten up any space!”

Helpful Report

Posted 6 years ago

“There were a few problems with the website, but I emailed and Kate called me immediately and sorted out my order with some great advice and customer service! So hard to find these days... thankyou! (Lights look lovely too)”

Helpful Report

Posted 6 years ago

Dear Naomi, Thank you so much for your post - I am sorry there were issues with the website when you were trying to place your order. I am really glad I was able to help! And also delighted that your lights look lovely too... Enjoy! Yours warmly, Kate

Posted 6 years ago

“Great product and service”

Helpful Report

Posted 6 years ago

“I really love Cable and Cotton string lights. I've created my own quite a few times over the last few years. They brighten a corner and make a fun replacement for a lamp. You can match colour schemes and be creative. They're good for the bedroom and living areas and the new LEDs are longer lasting too. Can't rate them enough. Excellent product. Excellent service!”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you so much for your lovely cheery post this morning - a really nice way to start our day here at C&C! I am delighted you are so happy with the product... Yours warmly, Kate

Posted 6 years ago

“quick efficient service”

Helpful Report

Posted 6 years ago

“Was all perfect”

Helpful Report

Posted 6 years ago

“Very helpful Lady on 'phone answered my queries, good delivery time; beautiful lights. Wondering where I can put some more.”

Helpful Report

Posted 6 years ago

Dear Anne, Thank you so much for your lovely post - I am really glad I could be of help! Enjoy your gorgeous lights! Yours warmly, Kate

Posted 6 years ago

“Lovely lights which look equally good either switched on or off.”

Helpful Report

Posted 6 years ago

“Great you could create the colour combo my friend was after for her new home x”

Helpful Report

Posted 6 years ago

“I purchased the Easter Bunny in 35 lights and they look fabulous in my kitchen. This is my second lot of lights that I have purchased from Cable & Cotton...and will not be the last. I have my beady eyes on Beach Huts💜💛💚🧡💗💙💛❤️! I live the lights. Little hint...with the new light fitments, I would suggest a slightly larger line being scored, so the light can be popped through a little easier. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Kathleen, Thank you so much for your lovely post and also the fab photo of Ester Bunny in your kitchen! We love seeing how people use them in their own homes - I have Rainbow in my kitchen and it is, like yours, really colourful and bright. Brighton Beach Hut is also a very pretty colour combination too - I hope you like it as much and look forward to another pic of where you put it?! Thanks also for your feedback regarding the width of the holes on the cotton balls - since we introduced the LED lights we have of course made sure all the stock we order henceforth has wider cuts in it, so this will soon be the norm! Enjoy Easter Bunny! Yours warmly, Kate

Posted 6 years ago

“Communication and the actual product are superb, exceeded expectations. Thank you”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you for your kind feedback - I am so glad we could exceed expectations! I hope you enjoy your lovely lights. Yours warmly, Kate

Posted 6 years ago

“I think they will look nice when assembled ..however I spent ages choosing the mix and order and thought they would come assembled in chosen order ..now wishing I had saved p &p and gone to shop in Bath where they will Assist you to assemble them there.”

Helpful Report

Posted 6 years ago

Dear Anita, Thank you so much for taking the time to post your comments. I am sorry that you were expecting the lights to arrive already made up. We cannot do this due to the high volume of orders as it is too time-consuming. It also gives people the choice as to how to thread their colours onto the cable in the order they prefer. How nice that the shop near you in Bath helps people attach them - we used to do the same for customers in the Brighton shop once they had chosen their own pattern. I very much hope you can enjoy your lovely light set when you have made them up. They do look so pretty when you turn them on. Yours sincerely, Kate

Posted 6 years ago

“Perfect item. Great delivery time!”

Helpful Report

Posted 6 years ago

“Fantastic products, delivered in good time. I bought this for my forthcoming baby boys nursery.”

Helpful Report

Posted 6 years ago

Dear Catherine, Thank you for your lovely post - the lights really do make the most lovely addition to newborn nurseries and toddler rooms. Children of all ages love colour and light - and the lights can also help them relax and get to sleep at night too. I really hope your new baby boy loves them too. Yours warmly, Kate

Posted 6 years ago

“Very pretty colours. Just working out what order to put them in”

Helpful Report

Posted 6 years ago

“excellent service - fast delivery and wonderful customer service. Love the lights too - they are the Icing on the Cake”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you so much for your lovely cheery post! Very much appreciated and I am delighted you love the lights too! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews