Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,276 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been thinking about getting one of these for a while, couldn’t decide on colours Redecorated the lounge and brought a set to match. Great service, looks lovely, took a little while to put together but the instructions were great”

Helpful Report

Posted 6 years ago

Dear Valerie, Thank you so much for your kind and considerate post - I am delighted you love your new lights... Yours warmly, Kate

Posted 6 years ago

“Just purchased my 5th set of lights, I have them in a lantern, in a vase, strung from my bedroom ceiling and along a dresser, just waiting for my ‘Snow’ lights to arrive for along my banister for Christmas, love the new battery packs too, makes the lights even more versatile. LOVE LOVE LOVE your lights”

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Posted 6 years ago

Wow dear Julie, that is amazing - you may be one of our most enthusiastic light fans! I have 4 sets - so nearly there too... Delighted you love the lights so much and find such lovely creative ways to use them... Yours warmly, Kate

Posted 6 years ago

“Fantastic lights - well made and gorgeous colours. They fit perfectly in my daughter's room. Now thinking of buying some more!”

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Posted 6 years ago

“Love my fairy lights, very classy and lovely quality, will definitely buy more.”

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Posted 6 years ago

“Very easy to order and lots of ideas supplied to help you choose.”

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Posted 6 years ago

“Exceptional customer service and gorgeous lights!”

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Posted 6 years ago

“Love our lights ! Great service too . Cannot decide though , if I love them more when they are on or off 🤔❤️ Many thanks and will be back again x”

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Posted 6 years ago

“Beautiful lights when on or off. Had lots of compliments on them. Great with the usb cable which has a separate on/off switch.”

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Posted 6 years ago

“Great”

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Posted 6 years ago

“Absolutely love the product that I’m going to get some more for my siblings ❤️❤️❤️😘🥰”

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Posted 6 years ago

“great company.... had a small issue which was sorted extremely fast, great customer service and love the lights!”

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Posted 6 years ago

“Really delighted with the lights I received as a gift. So much so, I went out and bought an additional set for another room. Would definitely recommend these lights and look forward to purchasing more as gifts for friends and family.”

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Posted 6 years ago

Dear Rebecca, Thank you for your delightful post and fabulous photo too! Your lights look gorgeous and I am so glad you love them as much as we do! Yours warmly, Kate

Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

Thank you dear Fiona, very kind...warmest wishes, Kate

Posted 6 years ago

“The product is lovely but it didn’t come with a plug and it was not made clear this has to be purchased separately. I have ordered from this co in the past and a plug was provided.”

Helpful Report

Posted 6 years ago

Dear RT, Thank you for your email; I am sorry you did not realise that the new LED cables do require a plug to use with the usb port unlike the old-style filament bulb cables. This does take some getting used to, but I very much hope you like your new LED lights now... Yours sincerely, Kate

Posted 6 years ago

“The best lights on the market! I would (and do!) highly recommend to everyone - a wonderful company :)”

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Posted 6 years ago

Dear Julia, Such a lovely post to read on my birthday! Thank you so much for making my ay extra special! Yours warmly, Kate

Posted 6 years ago

“Really lovely lights that give a wonderful glow, bought the Ice Skater set and they are perfect for Christmas. Very happy. I really like that there is a light switch on the flex for easy on and off, no messing with the plug as with some string lights. Tempted to get a set for all year round.”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you for your delightful post - Ice Skater is a super set and would most likely be lovely left up all year round! That's what I did with my Xmas lights last year! Yours warmly, Kate

Posted 6 years ago

“Absolutely LOVE the colours, they look stunning. The new LED bulbs are incredible. A great quality product from a UK based company. I had a small issue required me to contact the company. My problem was resolved swiftly and to my satisfaction. Could not be happier. Thank you. Can’t wait to find an excuse to buy more.......”

Helpful Report

Posted 6 years ago

Dear Tamsin, Thank you very much for your really kind post - I am delighted you feel so positive about your experience with us and that we resolved the issue to your satisfaction. Wishing you a wonderful Christmas! Yours warmly, Kate

Posted 6 years ago

“Very pleased with the product!”

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Posted 6 years ago

“I love your products and your customer service is second to none. Thank you!”

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Posted 6 years ago

Thank you dear Rebecca, how kind of you to say so! Especially in the busy season when things can go a bit crazy! Wishing you a lovely Christmas and very happy New Year. Yours warmly, Kate

Posted 6 years ago

“Looks good! Very easy to assemble! Great idea,”

Helpful Report

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,276 reviews