Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,251 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 8th December 2024

289

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful lights, beautifully packaged, arrived quickly, these are my third set- I love them”

Helpful Report

Posted 3 months ago

“Great idea, made locally. Effective after patient work on making them. Only real snag is the balls are very subject to damage ie soft. Was expecting something more rigid. Lovely colours tho, decoration not lighting Well done Henfield!”

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Posted 3 months ago

“Super quick; excellent service and just love the products.”

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Posted 3 months ago

“Lovely product, great customer service. The lights give a gorgeous soft colourful glow. I have two sets, and I added a dimmer switch to one which works really well if you want to leave them on through the night.”

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Posted 3 months ago

“The product is very good - and is the fourth set I have purchased but I wasnt happy as the day after I placed an order for my 35 light set, I got an e-mail offering 25% off same item”

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Posted 3 months ago

“Not the cheapest cotton ball lights, but the best, you pay for quality and reliability”

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Posted 3 months ago

“Simple to order with lots of choice and options. Quality product at a decent price. This is the 2nd string of lights I've ordered (picked my own colours each time). Beautifully packaged, clear instructions, and they look fantastic. Thank you !”

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Posted 3 months ago

“Brilliant customer service. Very impressive”

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Posted 3 months ago

“Absolutely love this company. I've got multiple sets of lights from them and they never ever disappoint. The customer service is excellent and delivery is so quick.”

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Posted 4 months ago

“I received my order of replacement bulbs for my outdoor festoon lights quickly. I have had 5 strings for 4+ years and last year bought 2 more sets for another area - it is this set which needs new bulbs which is disappointing - they look fantastic though and are excellent quality”

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Posted 4 months ago

“Great product and service”

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Posted 4 months ago

“Brilliant customer service as usual. I missed something of my order but sent an emailed and items added to my order with a 20% discount.”

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Posted 4 months ago

“Really pleased with these lights, they are the 2nd set I have bought. Excellent service and prompt delivery.”

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Posted 5 months ago

“One of the colours , a lime green was not up to standard. Very soft and fraying where the hole was to insert the light. Where all the others were still and robust the lime green was really squishy. This is my second order. I love the product but was a bit disappointed with these particular ones!”

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Posted 5 months ago

“Delivered, well packaged, less than 24 hours after placing my order. Easy to assemble, and attractive when 'installed' over my granddaughter's bed. A USB-A adaptor is not included - so remember to order one, unless you have spare mobile phone charger.”

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Posted 5 months ago

“My second purchase and I’m delighted thank you”

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Posted 5 months ago

“I have 9 sets of these lights in my house now and have given the voucher as a gift for a couple of new babies too! They are amazing quality, my oldest set must be 8 years old now! One of my fave ever products ☺️”

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Posted 5 months ago

“Lovely quality and excellent customer friendly instructions.”

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Posted 6 months ago

“This is not my first purchase from Cable and Cotton. Their products are next level. I bought the outdoor festoon lights in white and they are amazing quality.”

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Posted 6 months ago

“Great packaging -perfect product. These lights work anywhere. They look good on or off!”

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Posted 6 months ago

Cable and Cotton is rated 4.8 based on 3,251 reviews