Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,276 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product...great quality, good looks, excellent customer service. I will save my pennies for another set, with the aim of having some in every room in the house. They quite literally brighten up my day!”

Helpful Report

Posted 6 years ago

Dear Sharon, Thank you for such a lovely post - I am delighted you are enjoying your light sets so much! Yours warmly, Kate

Posted 6 years ago

“Chose 4 different colours, they look amazing around my French door frame. Love them.”

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Posted 6 years ago

“Stunning lights, perfect, thank you”

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Posted 6 years ago

“Lovely product that makes a unique gift. Thank you.”

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Posted 6 years ago

“Gorgeous, high quality lights that make my room look so cosy. Love all the colour combinations !”

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Posted 6 years ago

“Fantastic product and so effective”

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Posted 6 years ago

“Service was impeccable, price is good and I love the look of the lights. Only criticism is that the measurements indicated on the website do not allow for the amount of flex that goes into each light......for example, the 2 x 35 light sets do not easily span the 6.5 metres I want them to despite the website suggesting the span is 3.5 metres each set - i.e. should be a total of 7 metres.”

Helpful Report

Posted 6 years ago

Dear Linda, Thank you for your post - I am really glad you are pleased with our service. You make a very good point regarding the slight decrease in length due to the small amount of cable taken up when the balls are placed onto the LED lights, so we shall look into this and perhaps readjust our lengths as stated on the site accordingly. In the meantime I very much hope your 2 sets of 35 lights still look splendid... Yours sincerely, Kate

Posted 6 years ago

“Gorgeous product and friendly customer service. Can’t ask for better!”

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Posted 6 years ago

Thank you dear Linsay - that's very kind of you! Enjoy your lovely new lights... Yours warmly, Kate

Posted 6 years ago

“Very pleased with my lights - my orders are multiplying, many thanks!”

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Posted 6 years ago

“Perfect service as always”

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Posted 6 years ago

“Very speedy delivery thank you”

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Posted 6 years ago

“Very helpful customer Service as only needing spare bulbs for my existing sets. Kate was very quick to respond to my request and even gave me some extra bulbs. Thanks again!”

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Posted 6 years ago

Dear Nina, Thank you for your lovely post - I am so glad we got it all sorted for you! Enjoy your lovely lights... Yours warmly, Kate

Posted 6 years ago

“Love love love this string of lights. Bought them to sit in a wicker bowl and they look amazing ❤️”

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Posted 6 years ago

“Great products , visited shop in Brighton earlier this year , now doing our Xmas theme great cus just change colours add to collection”

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Posted 6 years ago

“Great quality product bought for my first baby’s nursery, it’s going to look beautiful!”

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Posted 6 years ago

“Beautiful colours. Well boxed. Promptly sent. Thank you!”

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Posted 6 years ago

“Prompt and efficient service.”

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Posted 6 years ago

“Very speedy service! Lights now working again and looking beautiful!”

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Posted 6 years ago

“I can't express the delight this company has brought to not only me but my friends too. I'm a firm believer in person centred shopping and this company has kindness within its essence. Living with a health condition which prevents me from going out as often, cab take the shine from life. However when I look at the myriad of coloured lights I have; it brings the sunshine inside even on grey days. I would highly recommend this company so please bring sunshine into your life or your friends lives.”

Helpful Report

Posted 6 years ago

Dear Anon, Thank you so much for your really touching post which has made our day! We love the thought of our lovely lights bringing rays of light and sunshine into people's homes, especially when spending a lot of time indoors... I really hope you enjoy your light sets though out the longer winter months and give you joy when the nights are darker and the days shorter too... Yours very warmly, Kate

Posted 6 years ago

“Great people offering a great service!”

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Posted 6 years ago

Thank you, dear Paul for such a nice post - very welcome indeed! I hope you enjoy your lovely lights... Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,276 reviews