Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and customer service,”

Helpful Report

Posted 3 years ago

“Lovely product, friendly helpful staff, efficient delivery, what more could you want?”

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Posted 3 years ago

“Love this company we just upgraded our Christmas lights and due a new set in the new year for a new bedroom so will be back soon”

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Posted 3 years ago

“Always a great service and product! The lights look beautiful in our girls rooms and subsequently we have gifted them to other children. Arrive promptly and easy to assemble. Highly recommend”

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Posted 3 years ago

“I had a problem with delivery. Alexis was there for me every step of the way . Another was sent and the gift received in time . Can’t thank you enough you’re a Star .”

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Posted 3 years ago

“Fantastic cotton ball lights. Love this company - excellent quality products at a great price. Really brightens up my home. In the current grim climate, a little colour in life is very much needed and appreciated. Thank you!”

Cable and Cotton 5 star review on 19th December 2021

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Posted 3 years ago

“Super quick delivery. Great service. Thank you”

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Posted 3 years ago

“So impressed with these lights. Beautiful quality.”

Cable and Cotton 5 star review on 16th December 2021

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Posted 3 years ago

“I gave an incorrect postcode in error and the team were very cool about it snd resent the order.”

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Posted 3 years ago

“Excellent website and service. One comment I would make is the length of the 35 bauble string is more than 1 metre shorter than the string being replaced (more than 5 years old). If you previously bought a 35 string, you might want to go to 50 baubles to fit the same space.”

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Posted 3 years ago

“Excellent communication and website. Easy to follow instructions on how to put the lights and balls together. End result is a lovely, colourful and stylish set of lights. Tempted to get another set too.”

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Posted 3 years ago

“The end result is absolutely beautiful, but for the price I’d expect the lights to come assembled. Having to split each ball to insert the light was not only very fiddly and difficult, but also eventually broke the skin on my thumbs leaving them sore for a couple of days.”

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Posted 3 years ago

“Delivered on time. Great looking packaging as it's a Christmas present hasn't been used yet”

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Posted 3 years ago

“Really pleased with the lights. Unusual and very impactful. Great colour too!”

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Posted 3 years ago

“Beautiful fun string of lights. I bought a set named Mojito and they are just as described by their name….cool, refreshing, minty and sparkling. Customer service excellent!”

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Posted 3 years ago

“Great products and excellent service - thank you!”

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Posted 3 years ago

“Prompt service and great lights!”

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Posted 3 years ago

“Fast delivery and everything is working fine Thank you”

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Posted 3 years ago

“Quick delivery. Excellent lights. Currently on the Christmas tree, definitely going to look for another use for them the other 11 months!”

Cable and Cotton 5 star review on 13th December 2021

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Posted 3 years ago

“Beautiful outdoor lights.One bulb didn’t work.Quick reply from Customer Services and two replacement bulbs sent immediately.Excellent service. Thank you.”

Helpful Report

Posted 3 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews