Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,272 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of colours chosen by them to coordinate with my little girls room. Great product would defo order again. Not 5 stars just because several of the balls didn’t have slits in so had to cut myself but wasn’t difficult with a Stanley knife.”

Cable and Cotton 4 star review on 15th May 2019

Helpful Report

Posted 5 years ago

“Nice presentation and colours are lovely. Think the 'tax' should be included in the price and not added on at the end. Also it would have been nice to get a plug included on the price.”

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Posted 5 years ago

“Absolutely excellent customer service (by 'phone); great all round service and lights are excellent! Happily use again, and recommend.”

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Posted 5 years ago

“Love Cable & Cotton. The lights are beautiful and so different to anything I have seen before. They are top quality and are very well priced. Many thanks to everyone at the company. Keep it up!! Xx”

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Posted 5 years ago

Dear Caroline, Thank you so much for your lovely cheery review - we all really appreciate it and hope you enjoy your lovely lights! Yours warmly, Kate

Posted 5 years ago

“Cable and Cotton have added to our happiness in the sitting room and the bedroom. They've also made many of our cousins and friends happy too! The lights are a joy, and the service excellent. If you want extra help with your choices, or assurance regarding deliveries, speak to the delightful Kate. It's almost as much of a pleasure ordering from her as it is receiving your box.. Spoil yourself - then spoil your friends and relations.”

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Posted 5 years ago

Thank you so much for your delightful post, dear Cordelia! A wonderful way to start the week...:) Yours warmly, Kate

Posted 5 years ago

“Love my alternative rainbow lights....can’t wait to have them on display in my new house! Very easy to order and prompt delivery. Will definitely be ordering from cable and cotton again!”

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Posted 5 years ago

“Great lights, easy to assemble and look fantastic. Recommend.”

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Posted 5 years ago

“Fast delivery and really happy with the product.”

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Posted 5 years ago

“As always I love these lights, have them in my little boys room and are great for presents! Never been disappointed!”

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Posted 5 years ago

“I love my rainbow lights...they are in my hall so everyone sees them when they come to my home :-) and everyone says how lovely they are. Thank you x”

Cable and Cotton 5 star review on 7th May 2019

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Posted 5 years ago

Dear Anon, Thank you so much for your lovely post - everyone I know loves a rainbow! I am glad you do too! Yours warmly, Kate

Posted 5 years ago

“These are a step above the usual fairy light and I'd definitely recommend if you're looking for that little bit extra - vibrant colours and a beautiful design. Only downsides are that they're a USB port as standard with a surcharge for the plug, which feels a bit steep given the min. spend is £25 for the smallest set. Also quite fiddly to assemble the lights yourself upon delivery, but it was worth it for how lovely they look.”

Cable and Cotton 4 star review on 7th May 2019

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Posted 5 years ago

Dear Sarah, Thank you for your post - I am really glad you like the lights now they are up and running for you. Yours warmly, Kate

Posted 5 years ago

“Everyone loves my outdoor lights. Great for a small patio”

Cable and Cotton 5 star review on 6th May 2019

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Posted 5 years ago

“originally we thought might not bright led colour bulbs so trying to find the info but no, so took a risk to buy it. when it arrived and put on it. am so Glad i did it..it actually bright colour LEDs bulb we can see everything. Thank you.”

Helpful Report

Posted 5 years ago

“Clearer instructions needed to screw the bulbs right in. We were worried about breaking them and thought some weren’t working. Free spare wouldn’t be a bad idea and where to order replacements when they do go”

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Posted 5 years ago

“My order was processed and delivered super fast, great service.”

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Posted 5 years ago

“The lights arrived very quickly and are stunning! Easy to put together and hang and look great on or off! Gorgeous warm light.”

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Posted 5 years ago

“Excellent quick and friendly service. Lovely people to deal with.”

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Posted 5 years ago

Dear Anne, Thank you for your lovely post - we really appreciate it, and hope you enjoy your gorgeous lights! Yours warmly, Kate

Posted 5 years ago

“Extremely pleased with the ordering process and the speed of delivery and the quality of the product. would strongly recommend.”

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Posted 5 years ago

Dear Stewart, Thank you for your really nice post - we are delighted! Yours warmly, Kate

Posted 5 years ago

“Great back up service for replacement bulbs”

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Posted 5 years ago

Dear Nick, Thanks for your kind post; I am glad we could help with replacement bulbs. Yours sincerely, Kate

Posted 5 years ago

“A present for my daughter. So much fun to choose the colours together. Delivered to her quickly. She is delighted with them.”

Helpful Report

Posted 5 years ago

Dear Lindsey, Thank you for your lovely post - I am delighted your daughter loves them so much too! Yours warmly, Kate

Posted 5 years ago

Cable and Cotton is rated 4.8 based on 3,272 reviews