Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order of replacement bulbs for my outdoor festoon lights quickly. I have had 5 strings for 4+ years and last year bought 2 more sets for another area - it is this set which needs new bulbs which is disappointing - they look fantastic though and are excellent quality”

Helpful Report

Posted 6 months ago

“Great product and service”

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Posted 6 months ago

“Brilliant customer service as usual. I missed something of my order but sent an emailed and items added to my order with a 20% discount.”

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Posted 6 months ago

“Really pleased with these lights, they are the 2nd set I have bought. Excellent service and prompt delivery.”

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Posted 7 months ago

“One of the colours , a lime green was not up to standard. Very soft and fraying where the hole was to insert the light. Where all the others were still and robust the lime green was really squishy. This is my second order. I love the product but was a bit disappointed with these particular ones!”

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Posted 7 months ago

“Delivered, well packaged, less than 24 hours after placing my order. Easy to assemble, and attractive when 'installed' over my granddaughter's bed. A USB-A adaptor is not included - so remember to order one, unless you have spare mobile phone charger.”

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Posted 7 months ago

“My second purchase and I’m delighted thank you”

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Posted 7 months ago

“I have 9 sets of these lights in my house now and have given the voucher as a gift for a couple of new babies too! They are amazing quality, my oldest set must be 8 years old now! One of my fave ever products ☺️”

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Posted 7 months ago

“Lovely quality and excellent customer friendly instructions.”

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Posted 8 months ago

“This is not my first purchase from Cable and Cotton. Their products are next level. I bought the outdoor festoon lights in white and they are amazing quality.”

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Posted 8 months ago

“Great packaging -perfect product. These lights work anywhere. They look good on or off!”

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Posted 8 months ago

“Excellent service. Really helpful with quick turnaround. Product is great. I have ordered 4 sets and spare lights from them over several years. My grandchildren have them in their rooms.”

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Posted 8 months ago

“Gorgeous lights! Will be back for more ❤️”

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Posted 8 months ago

“Easy to order, arrived quickly. Well packaged. Really pleased with products.”

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Posted 8 months ago

“Great product with so much customisation available.”

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Posted 8 months ago

“Always a very helpful company and love their lights! I have two sets of indoor and one set of festoon.”

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Posted 8 months ago

“I purchased some lights from Cable and Cotton probably 10 years ago, they still work perfectly fine but I wanted to swap the colours for something cheery so bought some new coloured balls...it was a string of 35 and couldn't justify all-new at £1.20 each so I chose 16 in jazzy colours to mix with the older ones. They look amazing! The old ones were dusty and faded, I have recycled them by put thread on them, extended the hole and hung them in the garden for bugs to hide in.”

Cable and Cotton 5 star review on 13th May 2024

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Posted 8 months ago

“Excellent service, quick and efficient.”

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Posted 8 months ago

“Only half the order has arrived. I have fairy lights but no shades for them. Have complained but no response so far.”

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Posted 8 months ago

“Great service, my enquiry was dealt with very quickly and delivery was very fast. I have been buying from you for years and you have remained super . Thanks”

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Posted 8 months ago

Cable and Cotton is rated 4.8 based on 3,283 reviews