Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,276 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,276 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third set of bauble lights I have purchased. I love the quality and ease of assembly. This time we went for rainbow 🌈 lights.....my daughter loves them.”

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Posted 6 years ago

“Our 3rd purchase of pick and mix lights - simply love them! This string hide ugly radiator pipes in our hallway! Thanks again for great service and quick postage.”

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Posted 6 years ago

“Fabulous”

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Posted 6 years ago

“This is the fourth set of lights I’ve bought because they are so lovely! This is a gift for a family member who admired my two sets. Cable and cotton are always really helpful and deliver quickly. Would definitely recommend.”

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Posted 6 years ago

“Excellent service! It's great to be able to adapt my current lights to fit into the festive season! Thank you. X”

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Posted 6 years ago

“Great website, easy choosing, quick service, great product. 3rd order and v happy each time. Well done :)”

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Posted 6 years ago

“Excellent customer service In the past And. Always ongoing .... lovely friendly customer communication 5 stars.”

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Posted 6 years ago

Thank you so much dear Janice! I very much hope you were able to identify and re-order new colours to match your beautiful fabric... Yours warmly, Kate

Posted 6 years ago

“They are fantastic..they look amazing”

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Posted 6 years ago

“Love 💕 the lights”

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Posted 6 years ago

“Great lights! Have loads of these around the house, they look beautiful and always get complimentsome. Bought latest ones to out on the Xmas tree.”

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Posted 6 years ago

“Already have a range of colours to match the seasons - love them!”

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Posted 6 years ago

“Lovely quick and efficient service, good quality lights. My only thought would be to make the boxes a little more fun and colourful x”

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Posted 6 years ago

“Really pleased with my daughter’s rainbow set. Lovely addition to her bedroom :)”

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Posted 6 years ago

“Lovely product although slightly troublesome to assemble.”

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Posted 6 years ago

“Stunning lights- perfect !”

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Posted 6 years ago

“The lady was unwilling to swap a colour out of an existing set I wanted. It was also slow to be delivered. ( A late birthday present)”

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Posted 6 years ago

Dear Susannah, Thank you for your post and feedback; I do remember our email exchange about Indian Summer, and sending you details of the colours in it. I believe I also suggested a way to order it with the colour you wanted as an extra (it has since ran out of stock). I am sorry you did not feel I gave you the customer service you wanted; as I explained in the email thread it is a very busy time of year. I very much hope the recipient of Indian Summer really loves it as it is - if not please do let me know via customer service at hello@cableandcotton.com Yours sincerely, Kate

Posted 6 years ago

“Lovely colours and good quality”

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Posted 6 years ago

“Kate was very helpful to me in getting my replacement bulbs.”

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Posted 6 years ago

Dear Jane, Thank you so much for your lovely kind comment! I am delighted to have been of help. Yours warmly, Kate

Posted 6 years ago

“Lovely colours, true to images in the website, Definitely recommend and purchase from again”

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Posted 6 years ago

“Really lovely quality lights. Now hassle with ordering and delivery. Will be shopping again for sure.”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,276 reviews