Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & a beautiful product :)”

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Posted 3 years ago

“Great lights, easy to assemble..super fast delivery”

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Posted 3 years ago

“Gorgeous product, had a small issue with an order and was rapidly replaced at no extra expense, customer service was amazing, especially considering the current climate. Thank you”

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Posted 3 years ago

“Love these lights. They are much improved from when I first discovered them a number of years ago. I swop the colours around at Christmas to ring the changes. Perfect atmosphere.”

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Posted 3 years ago

“Great quality and make the room interesting and colourful.”

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Posted 3 years ago

“This is the 4th set of lights we’ve purchased from Cable and Cotton. Fantastic quality and speedy delivery- would recommend!”

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Posted 3 years ago

“I’ve had 7 sets of these lights now, they’re brilliant and everyone loves them! So many things you can do with them too!”

Cable and Cotton 5 star review on 6th December 2021

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Posted 3 years ago

“Great products and great service. Bought last two sets as presents, well received.”

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Posted 3 years ago

“Fantastic customer service and brilliant products. Thank you”

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Posted 3 years ago

“We bought a few new balls to update the colour scheme on a string of lights which we have had for many years in our sitting room. Still working fine, cheering us up every day.”

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Posted 3 years ago

“Ordered marshmallow and glow sets as couldn’t decide. Fast delivery and really well packaged- would make a nice gift. Didn’t find it easy to figure out what accessories I needed so I bought a plug (essential) and an extension (prob won’t use) for each set. Wow it took me a while to get the hang of attaching the balls - almost gave up and returned everything in a huff! Glad I persevered as they look lovely. Not put together the Glow set. I wanted to make up my own set but as there was no way of knowing what the colours look like when lit, I played it safe with two of the pre-designed sets. Now to decide where to put them…..”

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Posted 3 years ago

“These lights are really bright and cheery and the colours even better than expected -thank you”

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Posted 3 years ago

“The lights are beautiful and arrived very quickly. Customer service dealt with a small query very promptly.”

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Posted 3 years ago

“I have 6 sets of Cable and Cotton lights, the first of which I purchased when my first son was born in 2016. Since then, the new LED lights with dimmer are an option, so I recently upgraded his as the fuse had gone. They’re as lovely today as they were 5 years ago. I also have another blue set, Ocean Wave, Pumpkin Pie, a white set and a Halloween set. I just love them, they look beautiful all over the house and I now have my eye on a festive set!!”

Cable and Cotton 5 star review on 1st December 2021

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Posted 3 years ago

“Beautiful, high quality lights”

Cable and Cotton 5 star review on 30th November 2021

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Posted 3 years ago

“Brilliant products that look fantastic and really good customer service. I have contacted them on phone and email and responses always polite and they sort out any issues very promptly.”

Cable and Cotton 5 star review on 29th November 2021

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Posted 3 years ago

“Beautiful personalised lights that perfectly match my daughter’s newly decorated bedroom. Great colours and quality. Easy to put together and delivered quickly. Highly recommend”

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Posted 3 years ago

“I’ve loved the cotton ball string of lights since I first came across you in Brighton. To be able to design your own colour scheme is brilliant. I’ve now got 6 different strings. Lovely”

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Posted 3 years ago

“Ordered my second set and they arrived promptly. I ordered the outdoor set, and they look amazing.”

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Posted 3 years ago

“Bought my first purchase and was thrilled with the lights when they arrived. They are a gift for my granddaughter's bedroom. I'm sure they will love them. I will definately buy more”

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Posted 3 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews