Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't tried them yet but they look just the ticket for my granddaughters bedroom. Cheers Terry”

Helpful Report

Posted 6 years ago

“I love these lights , there are very few rooms in my house that don't have a string of them brightening a corner and the customer service is brilliant too . Very worthy of 5*”

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Posted 6 years ago

“I bought the lights as a birthday gift for my soon to be daughter in law, so I have no idea how they look switched on. But they looked very pretty in the box and arrived super promptly.”

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Posted 6 years ago

“The replacement lamps were swiftly delivered in good condition.”

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Posted 6 years ago

“Perfection. Will be ordering again soon.”

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Posted 6 years ago

“Order was with me really quickly, all packaged carefully and beautifully presented. Our lights took less than half an hour to put together and they look gorgeous and have enhanced our dining room and playroom with their beautiful glow. Thank you and we look forward to ordering some more stuff from you in the future.”

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Posted 6 years ago

“I love this company! They sell great products and follow William Morris’s wise words ... “don’t have anything in your house that isn’t beautiful & useful”! Light can change a room or garden ... and cable & cotton have just the right products to do this. Their products might cost a bit more than other on line companies but they are absolutely worth it. My final praise is to Kate at customer services. She is so helpful and a joy to talk to. To have a company selling such fab products that you can actually phone and get through to and get really useful advice is v special these days Also ... long live small companies!! Now ... I need to get back to my garden and sit under the stars with my moon lights from cable and cotton to light the way !”

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Posted 6 years ago

“The colours I have chosen are an exact match for my feature wall and cushions, I am delighted xx”

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Posted 6 years ago

“Lights brought as a present - very pleased birthday girl”

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Posted 6 years ago

“Fast and friendly customer service. Lovely product range and prompt delivery. What more could you ask for?”

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Posted 6 years ago

Dear Anon, Thank you for your lovely post. I am really glad you are happy with both our service and our product - a win-win! Enjoy your lovely lights. Yours warmly, Kate

Posted 6 years ago

“Loving my 2 new sets of fairy lights. The rainbow set look amazing in my little girls room. Extremely fast & efficient service & would def recommend Cable & Cotton to my friends/family.”

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Posted 6 years ago

Dear Lisa, Thank you for your lovely post - I am so glad Rainbow looks gorgeous in your little girl's room! I have a Rainbow set in my kitchen which cheers us all up every day - everyone needs a Rainbow in their lives! I hope you enjoy it too. Yours warmly, Kate

Posted 6 years ago

“loved the colours, looked great! Slightly annoying to have to do each light individually... but was well worth the time!!”

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Posted 6 years ago

Dear Omambala, Thank you for your post - I am so glad you like your light set and love the colours you have chosen. Also that it was worth the effort of putting the light set together - this does take some time, but also allows customers to customise their light set! Hoping you enjoy yours for a long time to come! Yours warmly, Kate

Posted 6 years ago

“I love your stuff guys I’ve been using the lights for years. So good how you can mix and match when u change your room up!”

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Posted 6 years ago

Dear Anon, Thank you for your great post - yes, that is part of the fun! Changing up the colours when you get bored or redecorate! I hope you enjoy your lovely lights for a long time to come! Yours warmly, Kate

Posted 6 years ago

“We are really thrilled with our order, as always a delight to use your website and our order came really quickly. We love your new colour combinations. Sarah Harding Interiors”

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Posted 6 years ago

Dear Sarah, Thank you for your lovely post - I am delighted that you love the new colour combinations! We are creating lots of lovely new sets, inspired by nature, fashion and of course colour! We hope you and your customers continue to enjoy them as much as we do! Yours warmly, Kate

Posted 6 years ago

“Good service and love the beautiful colours”

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Posted 6 years ago

“My lights came VERY quickly and the colors are beautiful!”

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Posted 6 years ago

“Great secure packaging, easy instructions and lovely product. A bit more expensive, but you pay for quality.”

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Posted 6 years ago

“Hello, Had to return them to you today as two lights wont work.... they are pretty so asked for an exchange and look forward to their return. Thank you.”

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Posted 6 years ago

Dear Kay, Thank you very much for your post - I am so sorry that two of your LED lights do not work, and can assure you this is most unusual. If you contacted us via hello@cableandcotton.com we would have of course helped in any way we can with replacement lights. As you have already returned them, we will of course replace them when they are received back into the warehouse. Please can you kindly contact me at customer service on the above email address and let me know which postal address you returned the lights to so I can make sure to keep an eye out for them and ensure you get a replacement set as soon as possible? I look forward to hearing from you. We very much want you to enjoy your new light set. Yours sincerely, Kate

Posted 6 years ago

“Just ordered a string for my little girl's room and delighted with them! Arrived quickly and look really beautiful thankyou!”

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Posted 6 years ago

“Kate has been absolutely fabulous.... helping my dilemma , responding very quickly to every email and generally being fab u lous!”

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Posted 6 years ago

Dear Anon, What a lovely post to find on a wet and windy Monday morning! Thank you so much - I am very glad I could be of help...I shall now feel fab-u-lous all day long! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews