Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,283 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,283 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 3rd February 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my ocean lights, they add a nice touch to the room. Arrived quickly and although they did take a few minutes to assemble it was easy and certainly worth the effort!”

Helpful Report

Posted 6 years ago

“I love the product and also how lovely they come wrapped! I was very excited to receive my boxes and wasn’t disappointed. Decorating at the minute so I’m sure I’ll be back! Thank you”

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Posted 6 years ago

“Would be nice to ditch the plastic packaging”

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Posted 6 years ago

Dear Alison, Thank you for your post and your feedback - I do appreciate your point about plastic packaging especially in this current climate and will take your comment back to the team. Thank you for giving the product itself 5 stars! Yours warmly, Kate

Posted 6 years ago

“Colours are great and perfect for our conservatory. We did have to snip a few of the balls in order to place the LED inside as one of the shades had no precut line at all. This was easily done and with no damage. I will be buying some more in different hues for another room.”

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Posted 6 years ago

Dear Diana, Thank you for your post and comments regarding snipping some the balls a little - I think this comes with confidence and once you have worked out what to do, it is in fact pretty easy! I am so glad you like the lights and will be buying more in due course! Yours warmly, Kate

Posted 6 years ago

“This was my third purchase from cable and cotton. Lovely lights, perfect for my 8 yo son’s bedroom! Great service too”

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Posted 6 years ago

“The website is great, easy to use and plenty of alternatives. I have bought several times and everything was perfect. I love your lights, for every season, not only at Christmas”

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Posted 6 years ago

Dear Anon, Thank you so much for your post: yes, our lovely lights are perfect all year round - and also look fabulous at Christmas time too! Enjoy! Yours warmly, Kate

Posted 6 years ago

“Great product, great service!”

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Posted 6 years ago

“This is the second pair of cable & cotton string lights I’ve bought and I just love them!”

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Posted 6 years ago

“Great customer service, and beautiful lights !”

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Posted 6 years ago

“Lovely product and good quality”

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Posted 6 years ago

“Excellent service from Cable & Cotton, my lights arrived really quickly - and I love them! Would highly recommend.”

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Posted 6 years ago

“Amazing service and brilliant product - we love our lights! Will be ordering another set.”

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Posted 6 years ago

Dear Vicki, Thank you so much for your kind post - what a great way to start my day! I very much hope your second set of Brighton Beach Hut arrives soon - just waiting on those 50 cables, which are due in tomorrow/Monday. I am delighted you can enjoy your lights already - and the sunshine too, hopefully! Yours warmly, Kate

Posted 6 years ago

“Great customer service and lovely product - delighted with my purchase”

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Posted 6 years ago

Dear Gillian, Thank you so much for taking the time to post such a nice review - I am delighted you love your new lights! Enjoy!... Yours warmly, Kate

Posted 6 years ago

“Fantastic lights and brilliant customer care. Thanks”

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Posted 6 years ago

Dear Penny, Thank you so much for your lovely review! I am glad to also let you know that the UK plugs are now back in stock (just arrived in today!) so you can go to the following link to order one: https://cableandcotton.com/shop/choose-your-own#length=20&plug=usb&colours=show Yours warmly, Kate

Posted 6 years ago

“Fabulous colours, great product and swift delivery”

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Posted 6 years ago

“Love dealing with this company Kate is a legend and always very helpful, especially when technology had a blip!”

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Posted 6 years ago

Dear Sue, Thank you for your incredibly kind post, especially considering how the computer blip affected your order! I shall be in touch very soon regarding the box dispatch. Yours very warmly, Kate

Posted 6 years ago

“Fab product. I love the fact you can create your own colour combination. Great service 😊”

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Posted 6 years ago

“Fab as usual have a nice little collection of Cable & Cotton lights sets now, Love them all.”

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Posted 6 years ago

“Delighted with my lights. Gorgeous bright colours, speedy delivery and great quality. I love them.”

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Posted 6 years ago

“I love my Cable and Cotton lights. They are sturdy, well made and most importantly completely beautiful! XXX”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,283 reviews