Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,272 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 13th December 2024

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, looks lovely in the new nursery”

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Posted 6 years ago

“A lovely product! Also spoke to a lovely lady on the phone about my order, really friendly and helpful. Will be buying more!”

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Posted 6 years ago

Dear Emily, Thank you so much for your lovely post and feedback and especially the fabulous photo - I am so glad you are delighted with your lovely new light set! Yours warmly, Kate

Posted 6 years ago

“Beautifully made product, adding that special touch to my daughters new ‘big girl’ bedroom”

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Posted 6 years ago

“LOVE these lights. Simply beautiful!”

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Posted 6 years ago

“Excellent! Are they pricey? Yes! Are they worth every penny? YES! Came well packaged with great instructions. They look gorgeous!!! Our children just love them and do we! Will totally and utterly recommend and will purchase again and again!!! Thank you xx”

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Posted 6 years ago

Dear James, Thank you for your lovely enthusiastic post - we are delighted that you love your lights and also think they are worth a little extra! Yours warmly, Kate

Posted 6 years ago

“As always - a real pleasure : )”

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Posted 6 years ago

“Great lights, easy to put together and look lovely when lit.”

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Posted 6 years ago

“Lovely lights fab service”

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Posted 6 years ago

“Very funky & bright lights. Love em!”

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Posted 6 years ago

“Look even better up than I thought they would, very classy. Super quick delivery I time for Christmas too.”

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Posted 6 years ago

“Great product”

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Posted 6 years ago

“A good prompt service”

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Posted 6 years ago

Thank you dear Ian, I am glad the service was good for you, and prompt too. Wishing you a very happy New Year! Yours warmly, Kate

Posted 6 years ago

“I love the product and the lights look gorgeous when on and off which is great! However within the Christmas set I ordered the green lights had not been pre-cut so they took quite a while to set up.”

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Posted 6 years ago

“helpful staff, love the product”

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Posted 6 years ago

Thank you dear Carolyn, I am glad we could help and that you love the product too! Wishing you a very happy New Year! Yours warmly, Kate

Posted 6 years ago

“Beautiful product but some of the lanterns did not have their slit so I had to cut one myself. Worked out ok but not exactly ideal.”

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Posted 6 years ago

“Absolutely love these lights. Have 2 sets in my daughters room. They create an amazing atmosphere. Arrived quickly and nicely boxes.”

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Posted 6 years ago

“Lovely thaanks”

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Posted 6 years ago

“Love the online shop because you get to see the lights on! Prompt delivery too. The actual shop is amazing. All that colour!!!”

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Posted 6 years ago

“The product is top rate. My quibble is availability. This was a gift for my daughter. She chose 6 colours. When I went to order, no USB PSU was available. By the time it was, one of the colours she wanted wasn't. By the time she ghad chosen a replacement colour, the USB PSU was out of stock again. So, in the end, she didn't get the colours she wanted and I had to buy the PSU elsewhere. This was a shame. The PSU is fundamental. You should get better control over your supply and stock.”

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Posted 6 years ago

Dear Roger, Thank you for your post; I really appreciate your clear and concise feedback and will of course pass it on. It is that time of year when it is hard to predict what will sell out - especially colour-wise. We had a real run on pinks, blues and yellows this year - it was reds, greens and golds last year! So we try our best to predict trends as well as cater for them but sometimes we do run out... The plugs are necessary as you point out - I think running out of stock of these unfortunately coincided with the missing colour. We do get plugs back in again very quickly; they can also be purchased at hard-ware / electrical stores, and mobile phone charger plugs work with the LED cable USB port as well. I am sorry for the inconvenience you experienced and very much hope your daughter likes the colours she now has. If not, please let me know via hello@cableandcotton.com Wishing you both a very happy New Year! Yours warmly, Kate

Posted 6 years ago

“Good quality item.”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,272 reviews